What should the tour guide do after going to the travel center
Publish: 2021-03-29 08:03:14
1. No
LBTC is on the way to zero
LBTC is on the way to zero
2. This computer is not bad. It's much more expensive than a netbook. It really looks good. It's the first choice for girls to chat on QQ and watch movies on the Internet. It's also light in weight. The price of this machine is about 2K6. I'm installing a system for it now. Ha, it's a bit of a coincidence
3.
The tour guide certificate does not need to be tested, but needs to be applied to the local tourism authorities after obtaining the qualification certificate of tour guides
1. Materials required to apply for tourist guide qualification certificate:
1. Application form for tourist guide qualification examination
2. Resident identity card of the people's Republic of China
3. Senior high school, secondary professional school or above
Health certificate issued by medical and health institutions5
Secondly, taking Yunnan Province as an example, the materials required for applying for tourist guide card are as follows:1, ID card
2. My recent photos
3
4. Commitment of criminal record other than negligent crime
5. Labor contract with travel agency
The third article of the regulations on the administration of tour guides stipulates that the State implements a unified qualification examination system for tour guides. Citizens of the people's Republic of China who have the ecational background of a senior middle school or a secondary professional school or above, are in good health, and have the basic knowledge and language skills to meet the needs of tour guides may take the qualification examination for tour guides; After passing the examination, the tourism administrative department of the State Council or the provincial tourism administrative department entrusted by the tourism administrative department of the State Council shall issue the qualification certificate for tour guides According to Article 7 of the measures for the administration of tourist guides, those who have obtained the qualification certificate of tourist guides and signed a labor contract with a travel agency or registered with a tourism instry organization can apply for a tourist guide certificate from the local tourism authority through the national tourism supervision service information system4. Basically can't retreat, originally is pit you, unless you make a big, will retreat
when you travel in Tibet, you can go to any Tibetan medicine center where you are asked to buy things. Remember, don't sell, what you want. When you go out in the evening, you can buy in pharmacies and local specialty stores. It's a good deal.
when you travel in Tibet, you can go to any Tibetan medicine center where you are asked to buy things. Remember, don't sell, what you want. When you go out in the evening, you can buy in pharmacies and local specialty stores. It's a good deal.
5. Children's tour groups are generally organized by schools and units, and most of them are in spring and autumn. The biggest characteristics of children are curiosity, hyperactivity, and not paying attention to safety. They are not as willing to listen to the tour guides as the alt tour groups. Therefore, leading the children tour group to visit should be based on the characteristics of children, targeted and selective introction[ Reference tips]
when the tour guide guides the children's tour group, there are two primary tasks: one is to highlight the patriotic ecation in explaining the scenic spots, and the other is to pay special attention to the safety of the children. In the propaganda and explanation, the language of the tour guide should be vivid, passionate and accurate, and the speaking speed should be kind and slow. In terms of tour guide skills, we should use questioning or heuristic methods to make children have a strong interest in the scenery. At the same time, we should let them understand some relevant historical knowledge and cultural connotation, and carry out appropriate aesthetic ecation and social practice. In the aspect of safety, the tour guide should actively cooperate with the school teachers to do a good job in safety prevention. They are not allowed to run around. They should be organized, disciplined and obey the command. At the same time, they should also warn them not to buy food on the stall, not to drink raw water, and pay attention to personal hygiene, so as to ensure the smooth and healthy development of the children's tour group [brief analysis of the situation]
tourism groups for the elderly are generally organized by units and communities, and they are also organized spontaneously or voluntarily. The characteristics of the elderly are nostalgic and eager to be respected. In the process of tourism activities, they hope that the tour guide can communicate with them more, and what they fear most is loneliness. For this reason, the tour guide should do a good job of explanation and introction according to the characteristics of the elderly[ Reference tips]
when a tour guide guides a tour group for the elderly, the primary task is safety. Guide and tour work should highlight a "stable" word, the speed of explanation and introction should be slow, the voice should be loud, the service attitude should be friendly, warm and considerate, do not walk, do not walk. In case of uphill, downhill and slippery road, we should remind them to pay attention to safety. The whole itinerary should be relaxed and comfortable. After visiting a scenic spot, they should be given some free time (including going to the bathroom). In the explanation skills of tour guide service, we should use more implicit and humorous methods (including borrowing story method and the combination of virtual and real method) to make the elderly "show in the tour and enjoy the tour". At the same time, the tour guide's explanation should be vivid and emotional, so that they can have a good impression of "once a tour, never forget". 2. Lead women [a brief analysis of the situation]
as the saying goes: "three women, one play". The most important feature of women's tour group is excitement and liveliness. On the way to travel, they like to talk about family chores, shopping and make-up. At the same time, they also like free activities or chatting and taking pictures in groups. They are easy to wander in thought, and people often get lost. Women's desire for perfection is high, and there are often some small conflicts in the team. Therefore, according to the characteristics of women, tour guides should try to make them happy and happy[ Reference tips]
to lead a women's tour group well, first of all, three tasks should be done well: first, explain the scenic spots clearly and patiently, lead the group not too fast, take good care of them, and often tell more interesting and traditional stories, so that they can travel in a relaxed atmosphere. The second is to explain things and remind people to pay attention to things clearly. Third, they should always be concerned about their physical condition. When leading the group, they should count the number of people several times to prevent someone from missing. In addition, the itinerary should be flexible and appropriate, and give them more time to exchange feelings. When shopping in the store, the tour guide should do a good job of consulting, and introce the characteristics of the goods in detail, especially the local procts. At the same time, it should also be noted that when female tourists talk and chat indivially or in groups, the tourists do not invite you to participate, and the tour guides had better not participate. Because there are many "little secrets" between them. During the journey, the tour guides should also prevent their laziness and perfectionism. At the end of the journey, they should pay special attention to the things they carry with them, so as not to cause economic losses and mental unhappiness. 4. Leading young people [brief analysis of the situation]
the biggest characteristic of young people's tour group is that they like to move more and watch more. They have a special preference for tourism and often show excitement, curiosity and excitement ring the journey. Therefore, when a tour guide guides a group of young people to visit, he should try his best to satisfy them according to their characteristics and on the basis of not violating the tourist reception plan; Reasonable and possible requirements;, So that tourism activities can be carried out smoothly and healthily[ Reference tips]
the key to leading young people's tour groups is that the tour guides themselves should be full of vigor and vitality, and secondly, they should be good at organizing and understanding their psychological activities. Generally speaking, after they arrive at the scenic spots, they often show different desire and yearning psychology, pursue those unheard of fascinating scenery, and drive themselves to enjoy and tour. For this reason, it has become the biggest demand of young people's tour groups to have more free time and take more photos as a souvenir. In this case, it has become a rule to see first, play first, and then listen to the guide's explanation slowly. Therefore, those tour guides who are indiscriminate, have no key features, and explain endlessly are not welcome. Secondly, with the further development of tourism activities, tourists get further communication and understanding. At this time, they will become familiar and intimate. Laziness and perfectionism will also appear in the tourism team. Usually lively people will become more active, usually casual people are more likely to be late, and many people will be absent-minded. They also like to joke and ask all kinds of strange questions. This is the most difficult stage for a tour guide to lead a group. Therefore, the basic methods of tour guides are: respecting tourists, providing warm service, stressing characteristics, doing according to rules, performing contracts, equal distance communication, tight and loose, combining guidance with tour. The tour guide should control the tour rhythm of the whole team, including ideological work and organizational work, so as to prevent the emotional influence of other tourists e to the inability to meet the needs of indivials, which will cause adverse events to the whole tourism reception plan. 6. When you enter the temple, you find that there are a lot of pilgrims. What should the tour guide do?
every new year's day or the first and fifteenth day of every month, as well as the Buddhist festivals of Buddha and Bodhisattva, the temple is always full of people. After leading the tour group into the temple, the tour guide found that there were many tourists in the main hall. In order to ensure that the service quality of the tour guide and the tourism reception plan were not affected, the tour guide could adopt flexible reception methods[ Reference tips]
first of all, the tour guide should carefully read the tourism reception plan before taking the group to travel, and try to avoid the peak time of temple traffic. Generally speaking, there are Buddhist activities in the temple, and the peak flow of people is in the morning, which is better from the afternoon to the evening. It doesn't matter if the tour guide doesn't know in advance to take the tour group to "join in the fun", because the Pilgrims and tourists in the temple seem to rush to the shore, one wave higher than the other. The tour guide can arrange tourists to visit after the Pilgrims and tourists in the main Hall leave. In addition, the tour guide can introce and explain to the tourists in front of the main hall, or visit other halls first, and then lead the tourists into the main hall. In a word, tour guides should be flexible, but they should master the principle that the browsing procere can be changed and the explanation of scenic spots should not be lacking. 7. What should the tour guide do when the tourists burn incense to enter the temple [brief analysis]
after the tour group entered the temple, some tourists wanted to worship the Buddha in the temple to show their sincerity. This shows that these tourists do not understand the rules of the temple. Nowadays, temples in tourist attractions do not allow tourists to burn incense into the Buddha Hall. If tourists want to burn incense into the Buddha Hall, the tour guide should dissuade them in time[ Reference tips]
before the tour group arrives at the temple, the tour guide should focus on introcing the relevant regulations of the temple to the tourists in the process of explanation, for example, no flash camera is allowed to take photos in the temple, no incense burning is allowed to enter the temple, no tracking, frolic, loud talking and laughing in the temple, etc. At the same time, we should also explain the reason of being careful of the fire pillar and preventing fire. After the tour group enters the temple, the tour guide should tell the tourists that there is no more incense. If you are sincere, you can have three. In addition, after lighting incense in the courtyard of the temple, it should be put in the censer, and then enter the Buddha Hall to worship the Buddha. This is the expression of civilization. 8. Tourists ask you about the etiquette of burning incense and worshiping Buddha, and what the tour guide should do [brief analysis of the situation]
when tourists (especially foreign tourists) visit the temple, they are curious to see many people and good men and women burning incense and worshiping Buddha. Sometimes they will guide the tourists to ask many related questions, and some of them will ask the tour guide about the etiquette of burning incense and worshiping Buddha, As a tour guide, I have the obligation to satisfy the curiosity of tourists. If necessary, I can do some demonstration actions of worshiping Buddha, and properly explain these etiquette rules[ Reference tips]
the tour guide can first explain some knowledge of Chinese Buddhism to the tourists, and tell them that in ancient China, singular number was regarded as Yang number, and it was regarded as auspicious number. In ancient times, on the gates of high-grade buildings, all the doornails were odd. In Buddhism, the number of storeys of rooms and towers was also odd. In addition, there was & quot; Three kneels and nine Taps & quot; It's not the same. Therefore, when burning incense in temples, each incense should be singular number of 3, 5, 7, 9 or more (nowadays most of the incense in temples are number), which is not only in line with the incense burning rules, but also & quot; Geely & quot;. As for why incense should be burned, there is also a saying in Buddhism, because the world is far away from the Buddhist kingdom. When people are praying for Buddhism, the burning incense will go up into the sky, and then they can put & quot; Information & quot; Pass it on to the Buddha. Therefore, people should burn incense when they worship Buddha. How to worship Buddha? You can introce it like this: according to the Tang Monk's "records of the western regions of the Tang Dynasty", the salute style is nine 1) To express sympathy 2) Bow to show respect 3) Raise your hands and bow 4) The arch is flat 5) Bend your knees 6) Kneel long 7) Hand, knee and apex 8) All the five wheels bend 9) I'm all over the place. Wuti also known as & quot; Five rounds;, Two elbows, two knees and the top are called five wheels. 9 tourists ask if you believe in Buddhism and what should the tour guide do [brief analysis]
tourists usually ask such questions out of curiosity. It is also possible that tourists admire the rich knowledge of the tour guide after listening to the tour guide's explanation of temples and Buddhism. What's more, they can estimate that the tour guide believes in Buddhism, Or is it a good man or a good woman... The questions raised by tourists should be said to have no malice, and the tour guide is only happy about it[ Reference tips]
if the tour guide believes in Buddhism, it doesn't matter to admit it calmly. If he doesn't believe in Buddhism, it doesn't matter to tell the tourists. As a tour guide, first of all, we should publicize our country's policies on religion. For example, we can introce the contents of believing or not, that is, we believe in the past, we don't believe now, we can
when the tour guide guides the children's tour group, there are two primary tasks: one is to highlight the patriotic ecation in explaining the scenic spots, and the other is to pay special attention to the safety of the children. In the propaganda and explanation, the language of the tour guide should be vivid, passionate and accurate, and the speaking speed should be kind and slow. In terms of tour guide skills, we should use questioning or heuristic methods to make children have a strong interest in the scenery. At the same time, we should let them understand some relevant historical knowledge and cultural connotation, and carry out appropriate aesthetic ecation and social practice. In the aspect of safety, the tour guide should actively cooperate with the school teachers to do a good job in safety prevention. They are not allowed to run around. They should be organized, disciplined and obey the command. At the same time, they should also warn them not to buy food on the stall, not to drink raw water, and pay attention to personal hygiene, so as to ensure the smooth and healthy development of the children's tour group [brief analysis of the situation]
tourism groups for the elderly are generally organized by units and communities, and they are also organized spontaneously or voluntarily. The characteristics of the elderly are nostalgic and eager to be respected. In the process of tourism activities, they hope that the tour guide can communicate with them more, and what they fear most is loneliness. For this reason, the tour guide should do a good job of explanation and introction according to the characteristics of the elderly[ Reference tips]
when a tour guide guides a tour group for the elderly, the primary task is safety. Guide and tour work should highlight a "stable" word, the speed of explanation and introction should be slow, the voice should be loud, the service attitude should be friendly, warm and considerate, do not walk, do not walk. In case of uphill, downhill and slippery road, we should remind them to pay attention to safety. The whole itinerary should be relaxed and comfortable. After visiting a scenic spot, they should be given some free time (including going to the bathroom). In the explanation skills of tour guide service, we should use more implicit and humorous methods (including borrowing story method and the combination of virtual and real method) to make the elderly "show in the tour and enjoy the tour". At the same time, the tour guide's explanation should be vivid and emotional, so that they can have a good impression of "once a tour, never forget". 2. Lead women [a brief analysis of the situation]
as the saying goes: "three women, one play". The most important feature of women's tour group is excitement and liveliness. On the way to travel, they like to talk about family chores, shopping and make-up. At the same time, they also like free activities or chatting and taking pictures in groups. They are easy to wander in thought, and people often get lost. Women's desire for perfection is high, and there are often some small conflicts in the team. Therefore, according to the characteristics of women, tour guides should try to make them happy and happy[ Reference tips]
to lead a women's tour group well, first of all, three tasks should be done well: first, explain the scenic spots clearly and patiently, lead the group not too fast, take good care of them, and often tell more interesting and traditional stories, so that they can travel in a relaxed atmosphere. The second is to explain things and remind people to pay attention to things clearly. Third, they should always be concerned about their physical condition. When leading the group, they should count the number of people several times to prevent someone from missing. In addition, the itinerary should be flexible and appropriate, and give them more time to exchange feelings. When shopping in the store, the tour guide should do a good job of consulting, and introce the characteristics of the goods in detail, especially the local procts. At the same time, it should also be noted that when female tourists talk and chat indivially or in groups, the tourists do not invite you to participate, and the tour guides had better not participate. Because there are many "little secrets" between them. During the journey, the tour guides should also prevent their laziness and perfectionism. At the end of the journey, they should pay special attention to the things they carry with them, so as not to cause economic losses and mental unhappiness. 4. Leading young people [brief analysis of the situation]
the biggest characteristic of young people's tour group is that they like to move more and watch more. They have a special preference for tourism and often show excitement, curiosity and excitement ring the journey. Therefore, when a tour guide guides a group of young people to visit, he should try his best to satisfy them according to their characteristics and on the basis of not violating the tourist reception plan; Reasonable and possible requirements;, So that tourism activities can be carried out smoothly and healthily[ Reference tips]
the key to leading young people's tour groups is that the tour guides themselves should be full of vigor and vitality, and secondly, they should be good at organizing and understanding their psychological activities. Generally speaking, after they arrive at the scenic spots, they often show different desire and yearning psychology, pursue those unheard of fascinating scenery, and drive themselves to enjoy and tour. For this reason, it has become the biggest demand of young people's tour groups to have more free time and take more photos as a souvenir. In this case, it has become a rule to see first, play first, and then listen to the guide's explanation slowly. Therefore, those tour guides who are indiscriminate, have no key features, and explain endlessly are not welcome. Secondly, with the further development of tourism activities, tourists get further communication and understanding. At this time, they will become familiar and intimate. Laziness and perfectionism will also appear in the tourism team. Usually lively people will become more active, usually casual people are more likely to be late, and many people will be absent-minded. They also like to joke and ask all kinds of strange questions. This is the most difficult stage for a tour guide to lead a group. Therefore, the basic methods of tour guides are: respecting tourists, providing warm service, stressing characteristics, doing according to rules, performing contracts, equal distance communication, tight and loose, combining guidance with tour. The tour guide should control the tour rhythm of the whole team, including ideological work and organizational work, so as to prevent the emotional influence of other tourists e to the inability to meet the needs of indivials, which will cause adverse events to the whole tourism reception plan. 6. When you enter the temple, you find that there are a lot of pilgrims. What should the tour guide do?
every new year's day or the first and fifteenth day of every month, as well as the Buddhist festivals of Buddha and Bodhisattva, the temple is always full of people. After leading the tour group into the temple, the tour guide found that there were many tourists in the main hall. In order to ensure that the service quality of the tour guide and the tourism reception plan were not affected, the tour guide could adopt flexible reception methods[ Reference tips]
first of all, the tour guide should carefully read the tourism reception plan before taking the group to travel, and try to avoid the peak time of temple traffic. Generally speaking, there are Buddhist activities in the temple, and the peak flow of people is in the morning, which is better from the afternoon to the evening. It doesn't matter if the tour guide doesn't know in advance to take the tour group to "join in the fun", because the Pilgrims and tourists in the temple seem to rush to the shore, one wave higher than the other. The tour guide can arrange tourists to visit after the Pilgrims and tourists in the main Hall leave. In addition, the tour guide can introce and explain to the tourists in front of the main hall, or visit other halls first, and then lead the tourists into the main hall. In a word, tour guides should be flexible, but they should master the principle that the browsing procere can be changed and the explanation of scenic spots should not be lacking. 7. What should the tour guide do when the tourists burn incense to enter the temple [brief analysis]
after the tour group entered the temple, some tourists wanted to worship the Buddha in the temple to show their sincerity. This shows that these tourists do not understand the rules of the temple. Nowadays, temples in tourist attractions do not allow tourists to burn incense into the Buddha Hall. If tourists want to burn incense into the Buddha Hall, the tour guide should dissuade them in time[ Reference tips]
before the tour group arrives at the temple, the tour guide should focus on introcing the relevant regulations of the temple to the tourists in the process of explanation, for example, no flash camera is allowed to take photos in the temple, no incense burning is allowed to enter the temple, no tracking, frolic, loud talking and laughing in the temple, etc. At the same time, we should also explain the reason of being careful of the fire pillar and preventing fire. After the tour group enters the temple, the tour guide should tell the tourists that there is no more incense. If you are sincere, you can have three. In addition, after lighting incense in the courtyard of the temple, it should be put in the censer, and then enter the Buddha Hall to worship the Buddha. This is the expression of civilization. 8. Tourists ask you about the etiquette of burning incense and worshiping Buddha, and what the tour guide should do [brief analysis of the situation]
when tourists (especially foreign tourists) visit the temple, they are curious to see many people and good men and women burning incense and worshiping Buddha. Sometimes they will guide the tourists to ask many related questions, and some of them will ask the tour guide about the etiquette of burning incense and worshiping Buddha, As a tour guide, I have the obligation to satisfy the curiosity of tourists. If necessary, I can do some demonstration actions of worshiping Buddha, and properly explain these etiquette rules[ Reference tips]
the tour guide can first explain some knowledge of Chinese Buddhism to the tourists, and tell them that in ancient China, singular number was regarded as Yang number, and it was regarded as auspicious number. In ancient times, on the gates of high-grade buildings, all the doornails were odd. In Buddhism, the number of storeys of rooms and towers was also odd. In addition, there was & quot; Three kneels and nine Taps & quot; It's not the same. Therefore, when burning incense in temples, each incense should be singular number of 3, 5, 7, 9 or more (nowadays most of the incense in temples are number), which is not only in line with the incense burning rules, but also & quot; Geely & quot;. As for why incense should be burned, there is also a saying in Buddhism, because the world is far away from the Buddhist kingdom. When people are praying for Buddhism, the burning incense will go up into the sky, and then they can put & quot; Information & quot; Pass it on to the Buddha. Therefore, people should burn incense when they worship Buddha. How to worship Buddha? You can introce it like this: according to the Tang Monk's "records of the western regions of the Tang Dynasty", the salute style is nine 1) To express sympathy 2) Bow to show respect 3) Raise your hands and bow 4) The arch is flat 5) Bend your knees 6) Kneel long 7) Hand, knee and apex 8) All the five wheels bend 9) I'm all over the place. Wuti also known as & quot; Five rounds;, Two elbows, two knees and the top are called five wheels. 9 tourists ask if you believe in Buddhism and what should the tour guide do [brief analysis]
tourists usually ask such questions out of curiosity. It is also possible that tourists admire the rich knowledge of the tour guide after listening to the tour guide's explanation of temples and Buddhism. What's more, they can estimate that the tour guide believes in Buddhism, Or is it a good man or a good woman... The questions raised by tourists should be said to have no malice, and the tour guide is only happy about it[ Reference tips]
if the tour guide believes in Buddhism, it doesn't matter to admit it calmly. If he doesn't believe in Buddhism, it doesn't matter to tell the tourists. As a tour guide, first of all, we should publicize our country's policies on religion. For example, we can introce the contents of believing or not, that is, we believe in the past, we don't believe now, we can
6. Didn't you sign the contract? Just follow the contract. Also, 290 for three people is too cheap. You really make money.
7. When you meet a tourist who is not comfortable when you go out, of course, the first thing to do is to see the degree of his discomfort, and then decide whether to go to the hospital immediately or call 120 to see what kind of first aid plan you need. At that time, it decided why you are facing such a problem now? Is this a problem?
8.
Writing ideas: you can say some words of thanks to the tour guide, thank the tour guide for their dedicated service to the tourists, as well as warm-hearted help and care, and so on<
text:
good flowers don't bloom often, and good times don't exist often. After leaving today, when will you come again? Miss Teresa Teng's song "when will you come again" is a song we often sing
but I believe that the flowers of our friendship will always bloom, and the beautiful scenery of XX area will always be there. After we leave today, maybe we will not meet again. At the last moment of your golden journey to East China, I would like to say: this journey is very hard for everyone, but the hardest one is our guide lady
she took care of everyone's daily life, cared for everyone's safety, tried to make everyone happy, and gave me great support in my work. There is a great man who said that serving mankind is the most noble profession
here, I would like to express the sincere thanks and high respect of a tourist to our guide. Please give our guide a little applause. Thank you
with a high sense of responsibility, the tour guide gave us a safe trip, and once again said thank you to the tour guide
9.
Guilin's tour guide card should be registered at the local tourism bureau and can be obtained after passing the examination the registration of tour guide card requires high school, secondary professional school or above
according to Article 3 of the measures for the administration of tour guides, the State implements a unified national qualification examination system for tour guides. Citizens of the people's Republic of China who have the ecational background of a senior middle school or a secondary professional school or above, are in good health, and have the basic knowledge and language skills to meet the needs of tour guides may take the qualification examination for tour guides
The tourism administrative department of the State Council or the tourism administrative department of the State Council shall entrust the tourism administrative department of the people's Government of the province, autonomous region or municipality directly under the central government to issue the qualification certificate for tour guides who pass the examination
extended materials:
Article 8 of the measures for the administration of tourist guides that have passed the examination, the tourism administrative department organizing the examination shall issue the tourist guide qualification certificate within 30 working days from the end of the examination. Those who have obtained the qualification certificate and have not been engaged in the instry for 3 years will automatically lose their qualification certificate
Article 9 those who have obtained the qualification certificate of tour guides and registered with a travel agency or a tour guide management and service organization shall apply to the local tourism administrative department for a tour guide certificate on the strength of the labor contract or the registration certification materials of the tour guide management and service organization. The local tourism administrative departments refer to the tourism administrative departments of the municipalities directly under the central government, cities with separate planning, sub provincial level, and the tourism administrative departments above the prefecture level with corresponding scale of tour guides, corresponding management and service agencies for tour guides, and stable law enforcement teams10. First, try to appease the passengers and make them understand as much as possible. Second, contact local or domestic travel agencies to arrange similar itineraries as soon as possible
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