How to drive to Sutong card customer service center in Changshu

1. In Fenglin Road, Changshu City, construction bank can recharge or recharge to the customer center of Changshu North toll station

2. The junction of Suzhou West Ring Road and 312 National Road (east of PetroChina gas station) 0512-65892292

3. In Jiangsu. At present, Sutong cards are divided into four types: A, B, C and d. A and C are charge cards and B and D are stored value cards. Among them, C and D are "etc" special pass cards. At present, all outlets only accept the application of etc special pass cards (c card and D card). 1. Application: the indivial user must provide the original of his valid identity card and motor vehicle license; Unit users should provide valid certificates (business license, organization code certificate, basic account information and other information), introction letter, original and of vehicle license to Sutong card customer service network. The electronic label applicant shall also drive the application vehicle to Sutong card customer service network. At present, Suzhou Branch is located in Suzhou New Area toll station of Shanghai Nanjing Expressway, and its business hours are 9:00-16:30 from Monday to Sunday. 2. Installation: install Sutong electronic label by special person. If there is an explosion-proof film on the windshield of the vehicle with the electronic label, a piece of film with a length of 10 mm and a width of 7 mm must be cut off at the installation position before installation. General passenger cars are installed near the rear-view mirror of the windshield, and large and medium-sized passenger cars are installed on the windshield at the lower left of the driver's position. 3. Recharging: c-card users can use cash, bank card, check and other ways to recharge at the agent outlets designated by ABC etc. 4. Settlement: C card dected toll on the spot, D card summarized and recorded toll. Dect from the designated account regularly according to the agreement. 5. Discount: C card users can pay the toll in full with the card and enjoy 2% discount, which is convenient and affordable. D card users transfer money regularly without paying interest. 6. Loss reporting: if Sutong card is lost or stolen, users can report the loss in writing to customer service outlets with their valid certificates and card numbers. After reporting the loss in writing for 24 hours, the user can go to the customer service branch to get a new card and pay the cost of the new card“ The toll of etc card before and within 24 hours after the loss report shall be borne by the user. 7. Uncoupling: after the user reports the loss, if he finds the card, he will go to the agency bank to handle the uncoupling proceres. After 24 hours, you can recharge or consume again. 8. Precautions: the electronic label must be corresponding to the vehicle license plate. It is only used for special vehicles. Please do not disassemble it without permission, otherwise the electronic label will be invalid automatically.

4.

Jiangsu etc customer service telephone number is: 025-96777

no matter what channel users apply for etc card, they can go to etc customer service center to consult and solve problems, and each customer service center has an open office telephone number

ETC users can also focus on the 96777 WeChat official account, and in the 96777 WeChat official account, they have proced various subdivision ETC problems. After 96777 concerns, there are various cards in the dialog box, and can basically solve the problems in the process of ETC card application. < ETC p>

extended data:

the fully automatic electronic toll collection system is a solution to the busy expressway toll collection. It is beneficial for users to implement national networking, automatic bank settlement and rapid passage. Its significance is as follows:

1. The application proceres and proceres of banks for etc special channel are strict. By collecting etc information of toll station, we can narrow the scope of finding the whereabouts of vehicles with electronic tags

2. The website interactive service information of automatic electronic toll collection system can feed back the information of customers and the integrity of users

3. The full-automatic electronic toll collection system can be combined with GPS and GIS to comprehensively improve the efficiency and level of highway transportation management and service, and find the dynamic whereabouts of customers of the full-automatic electronic toll collection system

5. At present, Jiangsu, Shanghai, Zhejiang, Anhui, Jiangxi and Fujian have achieved interconnection. Not long ago, the Ministry of transportation announced that the national etc networking project will be implemented. By the end of 2015, the national etc network will be basically realized, and the national etc network operation and management mechanism will be established

the charge is the same only if it can be used or not. However, according to my personal experience, the Sutong card you run in Jiangsu can only be used within the range of Jiangsu with a discount of 98%. There is no discount in other provinces. For example, if you pass the G50 Suhu toll station and get off at the G50 Shanghai terminal, there is no discount if you charge according to the full price

a newly opened passenger car user can get a set of etc equipment (electronic tag + Sutong card) by driving to Sutong card customer service center with the original valid ID card of the owner (the original ID card of the operator is also required for non owner) and the original driving license. There is no renewal fee. If you have no money, you can charge money to the card

the outlets are as follows: there are six customer service outlets in Suzhou: G2 (Huning Expressway) Suzhou New Area toll station, G15 (Riverside Expressway) Changshu North toll station, g15w (Suzhou Jiahang Expressway) Wujiang toll station, Taicang vehicle management office counter, Xingye Road, Taicang City, 588 Chuangye Avenue, Kunshan City, and S19 (Xizhang Expressway) Zhangjiagang East toll station< br />

6. When you get on the highway, it's within the scope of Sutong card. When you get off the highway, it's not within the scope of Sutong card. When you get off the highway, take the manual channel, pull out the Sutong card and give it to the toll collector. Just swipe the card. However, by the end of 2015, 29 provinces will be connected to the Internet< According to the introction of Jiangsu Provincial high-speed networking operation and management center, Jiangsu, Shanghai, Zhejiang, Anhui, Jiangxi and Fujian provinces have achieved interconnection. Not long ago, the Ministry of transportation announced that the national etc networking project will be implemented. By the end of 2015, the national etc network will be basically realized, and the national etc network operation and management mechanism will be established
the charge is the same only if it can be used or not. However, according to my personal experience, the Sutong card you run in Jiangsu can only be used within the range of Jiangsu with a discount of 98%. There is no discount in other provinces. For example, if you pass the G50 Suhu toll station and get off at the G50 Shanghai terminal, there is no discount if you charge according to the full price
a new passenger car user can get a set of etc equipment (electronic tag + Sutong card) by driving to Sutong card customer service center with the original valid ID card of the owner (the original ID card of the operator is also required for non owner) and the original driving license of the vehicle. There is no renewal fee. If you have no money, you can charge money to the card< The outlets are as follows: there are customer service outlets at G2 (Shanghai Nanjing Expressway) Suzhou New Area toll station, G15 (Riverside Expressway) Changshu North toll station, g15w (Suzhou Jiahang Expressway) Wujiang toll station, Taicang Xingye Road Taicang vehicle management counter, 588 Chuangye Avenue, Kunshan City, and S19 (Xizhang Expressway) Zhangjiagang East toll station in Suzhou.

7. Call 96777

8.

To apply for high-speed ect pass card, you need to bring the original ID card and vehicle driving card. If you need someone to handle it, you need to provide the original ID card of the agent; The unit user shall bring the owner's certification materials, the original ID card of the operator and the original driving license to Sutong card customer service center for application

when handling, you need to fill in the application form (stored value card), Jiangsu Province Expressway Network Toll Sutong card (etc special card) agreement and electronic label use agreement

after filling in the above materials, wait for the customer service center to review the data, and release and install them on site after passing the review. Of course, when using the express card, you need to abide by the regulations of Jiangsu Province highway network toll Sutong card (etc special card)

< H2 > extended data:

operation principle of ETC system

etc system carries out wireless communication and information exchange between on-board devices installed on vehicles and antennas installed on toll station lanes. It is mainly composed of vehicle automatic identification system, central management system and other auxiliary facilities

among them, the automatic vehicle identification system is composed of on-board unit, also known as transponder or electronic tag, road side unit (RSU), loop sensor, etc. The OBU contains the vehicle identification information, which is generally installed on the windshield in front of the vehicle, the RSU is installed next to the toll station, and the loop sensor is installed under the ground of the lane

the central management system has a large database, which stores a large number of registered vehicles and user information. When the vehicle passes through the toll gate, the loop sensor senses the vehicle, the RSU sends an inquiry signal, the OBU responds, and carries out two-way communication and data exchange; The central management system obtains the vehicle identification information

for example, compare and judge the car ID number, model and other information with the corresponding information in the database, and control the management system to proce different actions according to different situations, such as the computer toll management system decting the toll e this time from the prepayment account of the car, or sending instructions to other auxiliary facilities< br />

9.

1. You need to bring the original ID card and the original vehicle license. If you want to find someone to handle it, you need to provide the original ID card of the agent; The unit user shall bring the owner's certification materials, the original ID card of the operator and the original driving license to Sutong card customer service center for application

It is necessary to fill in the application form (stored value card) of Jiangsu Expressway Network Toll collection business, Jiangsu Expressway Network Toll Collection Sutong card (etc special card) agreement and electronic label use agreement

4. After filling in the above materials, wait for the customer service center to review the data, just wait for a short time, and release and install the data on site after passing the review. Of course, when using the express card, you need to abide by the regulations of Jiangsu Province highway network toll Sutong card (etc special card)