1. The first is that for diamonds, the purchase of diamonds is a luxury + venture capital for any consumer. Therefore, the first thing that diamond salesmen contact with consumers is to let consumers trust you and eliminate the distrust factors. This is a key step for your sales success. In order to make consumers fully trust you, you need enough capital to be worthy of consumers' trust. Therefore, the first thing for diamond sales is that these diamond salesmen should have extensive knowledge, not only the professional knowledge of diamonds, but also the knowledge related to diamonds and extensive social knowledge. Not every diamond salesman has to be a diamond expert, or a professional diamond grader or appraiser, and he doesn't have to reach the level of a living textbook of goods. However, every diamond salesman must have a basic knowledge of diamonds and know the company's goods and characteristics at his fingertips. Because the customers we are facing may have a certain understanding of diamonds (these understanding may be correct or incorrect). Before entering jewelry, the customers have specially read relevant materials, or obtained some information from friends or colleagues, or had personal experience of consuming diamonds before, which requires the sales staff to be able to provide suitable procts for selection, Act as a good consultant for customers and provide help. Because you are engaged in diamond sales, in the eyes of customers, you should be a diamond expert. You should answer and explain all kinds of questions raised by customers with confidence and basis. Your confidence is the basic premise to win customers' trust, and it will also win customers' confidence in your goods. On the contrary, if you don't have a full understanding of diamonds, you will be lack of confidence or unable to answer the questions raised by customers. Customers will lose confidence in you and the goods. Customers themselves have a sense of vigilance towards businesses. Your performance will make customers lose their sense of security and eventually lead to the failure of sales. Therefore, a successful diamond salesman should first have confidence, which is more exactly a kind of self-confidence. This self-confidence comes from his knowledge and ability, from his understanding of goods, and also from the company's honest operation and good corporate image. When you have mastered the relevant knowledge of diamonds, you will have confidence and become an expert of consumer consumption unconsciously. But don't neglect consumers because of this. The work of selling diamonds is not finished yet. In order to successfully sell diamonds, you should not only have relevant knowledge, but also be able to use sales skills to convey your knowledge to consumers, So as to promote consumption. When you successfully break the consumer's wariness of you, and the consumer is willing to talk to you, you should let the consumer understand and agree with the value of this diamond proct you want to sell to him. Customers often ask "why diamonds are so expensive", which may not be a problem for our sales staff, but customers may not understand. This requires our sales staff to explain patiently to customers, starting from the difficulty of diamond
mining to processing, so that customers can understand the rarity, value and rarity of diamonds, and let customers feel that it is really worthwhile to buy diamonds from your explanation. Then, with the help of 4C cards and other auxiliary supplies at the counter, we can explain the color, clarity, Turner and carat weight of diamonds to customers in an orderly way. The price of each diamond depends on these four aspects. Of course, it is not advocated that every customer should be trained as a diamond expert, but that it is a way to communicate with customers and gain their trust. In the following communication, the sales staff will try to find out the purpose of customers' purchase of diamond jewelry, aesthetic preferences, general budget and other information, so as to make more targeted recommendations. It is not advisable to ask the customer directly, but we can draw a general conclusion on these questions according to the customer's language and expression. The second is that all front-line jewelry sales personnel must be familiar with the above-mentioned jewelry instry and proct knowledge. In order to fully understand the characteristics of goods. Only when you have a good understanding of the jewelry you sell, can you have enough confidence to use this knowledge to impress customers. As a successful salesman, you must be familiar with the inventory in the store. Only in this way can you provide goods to the customers quickly without waiting for them for a long time and make them have confidence in you. It is worth mentioning that when explaining the advantages of goods to the salesperson, we should: first, use the characteristics to explain the value. It is necessary to realize that some characteristics of jewelry are exactly the value sought by customers. We should not just explain the characteristics of jewelry mechanically, but develop these characteristics into useful benefits and advantages for customers, and pass them on to customers in a reliable and orderly way. Second, emphasize value on quality. The method of explanation depends on the specific jewelry and the specific customer. Thirdly, it emphasizes that jewelry represents emotion. It can touch customers' emotional needs and stimulate a variety of motivations. At this time, salesmen need to judge according to consumers' speech and behavior, and then provide targeted services. The common motivations are: seeking truth, seeking novelty, seeking change, seeking convenience, seeking profit, seeking interest, seeking excellence, seeking more, seeking beauty, seeking difference, curiosity, patronage, reserve, preference, seeking service, etc Custom, competition, imitation, conformity, prestige, show off, superclass, self perfection and so on.
2. Take Huawei mobile as an example:
1. Open the fun bar application on the mobile phone to enter the software
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extended information:
< 1. After matching, the buyer needs to pay within 2 hours, and upload the payment voucher to confirm the payment. If the payment is not made within 2 hours, the transaction will be automatically cancelled, the diamond will be returned to the seller's account, and the buyer's account will be disabled within 1 day / 3 days / 1 month
2. After the transaction is matched, the buyer pays and uploads the payment screenshot. If the seller fails to confirm and send the diamond in time, the system will automatically transfer the diamond into the buyer's account after 2 hours. At the same time, 10% of the diamonds traded by the seller will be dected, and the buyer will get a certain proportion of diamonds from the diamonds dected by the seller
3. After the transaction is matched, if the buyer uploads a false transaction voucher and the seller submits a complaint, the transaction order will be frozen. Seller requests / contacts customer service. After verification, if the buyer fails to pay as required, the transaction order will be cancelled and the diamond will be returned to the seller's account
3. Take Huawei mobile phone as an example to illustrate:
1. Open the fun bar app on the mobile phone to enter the software
precautions
1. After the transaction is matched, the buyer needs to pay within 2 hours and upload the payment voucher to confirm the payment. If the payment is not made within 2 hours, the transaction will be cancelled automatically, the diamond will be returned to the seller's account, and the buyer's account will be blocked by 1 day / 3 days / 1 month
2. After the transaction is matched, the buyer pays and uploads the screenshot of the payment. If the seller does not confirm to send the diamonds in time, the system will automatically divide the diamonds to the buyer's account after 2 hours, and dect 10% of the diamonds from the seller's transaction, and the buyer will get a certain proportion of the diamonds dected from the seller
3. After the transaction is matched, if the buyer uploads the false transaction voucher and the seller submits a complaint, the transaction order will be frozen. After the seller complains / contacts the customer service, the transaction order will be cancelled and the diamond will be returned to the seller's account
4. Brief introction: Shenzhen fanyunhai Technology Co., Ltd. was established on May 14, 2015. Its main business scope is the technology development, technical consultation and technical service of computer software and hardware
legal representative: Wang Ying
time of establishment: May 14, 2015
registered capital: RMB 10 million
business registration number: 440301112870777
enterprise type: limited liability company (sole proprietorship of natural person)
address: Room 201, building a, No.1 Qianwan 1st Road, Qianhai Shenzhen Hong Kong cooperation zone, Shenzhen (settled in Shenzhen Qianhai business secretary Co., Ltd.)
5. Introction: Beijing Century cloud Technology Co., Ltd. was established on April 10, 2013, and its main business scope is technology promotion services
legal representative: Huang Tiegu
time of establishment: April 10, 2013
registered capital: RMB 1 million
Instrial and commercial registration number: 110101015776637
enterprise type: limited liability company (invested or controlled by natural person)
address: Room 502, No. 8, Beijing Station East Street, Dongcheng District, Beijing
6. 500 makes 5000, that's 1000%. Sometimes when you make 50% in stock market, you'll laugh. How can you have such a beautiful thing????
7. If you pay money and don't do anything, you'll send a pile of garbage and ignore people. There are a lot of swindlers who want to find formal ones instead of personal ones
8. Yes, the teacher Chen Zhiyan is very good. She brought them out in person.
9. Brave fighting, fierce as a wolf, performance for the most, only I said strong. The last word of every sentence is the strongest.
