What documents should I bring to claim center

1.

Vehicle insurance fast claims, need to provide by the traffic police issued by the accident identification and vehicle damage repair invoice and claim application, as well as the driver's license, driving license, the insured's ID card, insurance policy can be insured

(1) original insurance policy, claim application, property loss list, technical appraisal certificate, accident report, ambulance expense invoice, necessary account books, documents and certificates of relevant departments

(2) other certificates and materials that can be provided by the applicant and the insured to confirm the nature, cause and degree of loss of the insured accident

(3) if the applicant and the insured fail to perform the obligation of providing documents as stipulated in the preceding paragraph, which makes it impossible for the insurer to verify the loss, the insurer shall not be liable for the part that cannot be verified

2. The most basic materials for vehicle insurance claim settlement are: claim application form, repair invoice, insurance loss order, original repair list of repair unit, driver's license and of driver's license

3. If the loss is relatively small and the insurance company has determined the loss at the scene, then the insurance company will come to the scene for investigation, provide complete information, settle the claim quickly, and provide nothing afterwards, and the insurance company will pay the claim directly to the insured within three days

extended data

automobile insurance claims involves a wide range of work, and the situation is relatively complex. In the process of compensation handling, especially in the process of vehicle accident investigation, we must put forward e requirements and adhere to certain principles

First, we should establish the guiding ideology of serving the insured and adhere to the principle of seeking truth from facts, which embodies the economic compensation function of insurance in the whole process of claim settlement. When an automobile insurance accident occurs, the insurer should try his best to avoid expanding the loss, minimize the impact caused by the disaster accident, timely arrange the repair of the accident vehicle, and ensure the basic recovery of the original technical performance of the vehicle, so that it can be put into proction and operation as soon as possible

In order to ensure the continuous proction and operation of transportation proction units (including indivial transportation households) and the stability of people's life, the compensation cases should be handled in time and the compensation should be paid

Second, abide by the contract, keep promise and act in accordance with the law. Therefore, when dealing with compensation cases, the insurer must strengthen the concept of legal system, act in strict accordance with the terms and conditions, pay for the compensation that should be paid, and pay enough according to the compensation standards and regulations; For the loss that does not fall within the scope of insurance liability, we should not make excessive compensation. At the same time, we should explain the truth to the insured. For the part of refusing compensation, we should stress facts and evidence

2. Must bring information, ID card, driving license, driving license, traffic insurance contract and commercial insurance contract.

3.

Take ping an automobile insurance as an example: the claim settlement process can not be operated by other agents, and it needs to be handled by the applicant himself

vehicle insurance fast claim process

1. Call 95511 to report the accident

call 95511-9 to report the accident immediately after the accident, and the claim officer will arrange assistance according to the accident situation

2. Accident investigation

confirm accident insurance liability, loss situation and cost, and recommend loss repair scheme

3. Confirm the loss repair plan and select the repair method of the damaged property, including the selection of vehicle repair plant, etc; In line with the fast claim conditions, customers can go through the fast claim channel, which is completed in 4 steps

4. After the claim information is reviewed, the case is closed. Ping An through bank transfer, the compensation payment to complete the claim. Car owners who meet certain conditions can enjoy immediate payment of compensation

< H2 > extended information:

Ping'an has opened a fast compensation channel for car owners who meet the following conditions:

1. Pure car damage accident

2

3. The accident responsibility is clear, and the claim materials are effective and safe

4. The invoice and claim settlement materials agreed to be collected and submitted by Ping'an express compensation Co., Ltd

4.

1、 Quick claim process
for minor accidents of both parties meeting the following three conditions at the same time, they can go to the quick claim center to handle accident claims
1. The accident did not cause casualties
2. The accident vehicle can still run normally
3. The loss of both parties' vehicles is less than 5000 yuan. The fast claim center is where all the insurance companies are and can provide one-stop service
owners of both sides can directly go to the nearest "fast claim center" to handle traffic accident handling, vehicle insurance claims and repair matters in one stop, or entrust other people to handle them, but they need to bring their driver's license, driving license and other information< Second, the claim process (on-site processing)
1. In case of an accident, it needs to be handled within 24 hours
2. Take photos, turn on the danger light, get off the car after ensuring safety, and take more than 4 photos with mobile phone. The scene photography should reflect the whole picture of the accident, road direction, vehicle driving state, vehicle number plate and vehicle loss, and it is better to clearly reflect the responsibility of the accident
3. In exchange of certificates, the owners check the driver's license, driver's license and insurance, exchange driver's license or attached pages of driver's license, leave each other's names and telephone numbers, and agree on the time and place of the express claim center Within 24 hours of the accident, both parties go to the quick claim center at the same time.)< Step 1: fill in the form (print the agreement sheet), fill in the form, and draw out the agreement sheet "agreement on self negotiation of the parties in minor traffic accidents". Both parties should take the ID card, driving license, original and plicate of the driver's license, original of the insurance contract and photos of the scene, Go to the front desk of the quick claim processing point to fill in the relevant information
Step 2: print the accident confirmation letter "motor vehicle insurance accident quick claim case handling sheet". After the police determine the responsibility, both parties can print the accident responsibility confirmation letter at the front desk and sign it
Step 3: the insurance company shall determine the loss and repair the accident, and go to the designated window of the insurance company for loss determination and claim settlement with the Accident Liability Certificate (each insurance company on site has a specially assigned person to accept)
Step 4: set the loss and seal. After the insurance company checks the car, the staff sign and seal the car inspection form
Step 5: the traffic police seal, the two parties to the traffic police designated area to show their certificates and photos, respectively state the process of the accident, the traffic police confirm the authenticity of the accident after the seal
5. Apply for claim settlement, the agreement on handling minor traffic accidents through negotiation by the parties themselves, the quick claim handling form for motor vehicle insurance accidents, copies of ID cards, driving licenses, original and plicate copies of driving licenses, and copies of insurance contracts of both parties, and apply for claim settlement
both parties shall negotiate the responsibility by themselves. If the responsibility is not clear, a contact form shall be issued in the quick claim center and the case shall be handled by the traffic police brigade in the place where the accident occurred
3. Special notes:
1. Traffic police need to seal
2. The fast claim center needs to pay the contract of compulsory insurance and commercial insurance. It is recommended to put both in the car
3. The fast claim center accepts the insured vehicles in Shaanxi Province
4. Within 24 hours after the accident
5. In case of traffic accident, you must consult the insurance company you underwrite
6. Check in advance whether the driver's license is within the validity period, whether the compulsory insurance is handled, and whether the car has been approved

How to buy insurance, which is better, hand in hand to teach you to avoid these "pits" of insurance

5.

It's relatively simple to provide fast claim certificate for vehicle insurance. If the loss assessor of the insurance company has taken photos at the scene of the accident, he only needs to provide the accident confirmation certificate, vehicle loss repair invoice and claim application form issued by the traffic police
1. When the insured claims for compensation, he shall generally provide the following certificates and materials to the insurer:
(1) original insurance policy, claim application, list of property losses, technical appraisal certificate, accident report, invoice of rescue expenses, necessary account books, documents and certificates from relevant departments
(2) other certificates and materials that the applicant and the insured can provide to confirm the nature, cause and degree of loss of the insured accident
(3) if the applicant and the insured fail to perform the obligation of providing documents as stipulated in the preceding paragraph, which makes it impossible for the insurer to verify the loss, the insurer shall not be liable for the part that cannot be verified
2. The most basic data for vehicle insurance claim settlement are: claim application form, repair invoice, insurance loss order, original repair list of repair unit, driver's license and of driver's license
3. The loss is relatively small. If the insurance company has determined the loss at the scene, provided complete information for the insurance company to come to the scene for investigation at that time, handled the claim quickly, and provided nothing afterwards, the insurance company will directly pay the claim to the insured within three days

How to buy insurance, which is better, hand in hand to teach you to avoid these "pits" of insurance

6.

Insurance editor to help you answer, more questions can be answered online

it is relatively simple to provide fast claim certificate for vehicle insurance. If the loss assessor of the insurance company has already taken photos at the scene of the accident, he only needs to provide the accident confirmation certificate, vehicle loss repair invoice and claim application form issued by the traffic police
1. When the insured claims for compensation, he shall generally provide the following certificates and materials to the insurer:
(1) original insurance policy, claim application, list of property losses, technical appraisal certificate, accident report, invoice of rescue expenses, necessary account books, documents and certificates from relevant departments
(2) other certificates and materials that the applicant and the insured can provide to confirm the nature, cause and degree of loss of the insured accident
(3) if the applicant and the insured fail to perform the obligation of providing documents as stipulated in the preceding paragraph, which makes it impossible for the insurer to verify the loss, the insurer shall not be liable for the part that cannot be verified
2. The most basic data for vehicle insurance claim settlement are: claim application form, repair invoice, insurance loss order, original repair list of repair unit, driver's license and of driver's license
3. The loss is relatively small. If the insurance company has determined the loss at the scene, provided complete information for the insurance company to come to the scene for investigation at that time, handled the claim quickly, and provided nothing afterwards, the insurance company will directly pay the claim to the insured within three days

7.

1. No one is injured and no material damage is found in the single car accident. If the amount is less than 3000, only maintenance invoice, driver's license, driving license, ID card and bank account number are required; More than 3000 yuan also need to provide traffic police accident certificate

2. In case of double or multi-party accident, no one is injured, or single party accident, material damage, traffic police accident identification certificate, maintenance invoice or material damage invoice of both parties, driver's license, driving license, ID card, bank account number, etc

extended information:

auto insurance refuses to settle claims in the following situations:

1. If you hit your own person, you will not be compensated

the so-called first person and second person refer to the insurer and the insured (the driver is regarded as the insured), except these people, they are regarded as the third person. It is stipulated in the insurance terms that the family members of the insured or the driver do not belong to the category of "the third party"

therefore, if the vehicle hits his family, the commercial third party insurance clause provides for exemption. Similarly, if the vehicles collide with each other and belong to the same unit, they cannot be three of each other. According to the provisions, they will not be compensated, and they cannot be compensated through the third party liability insurance

2. If the light or reversing mirror is damaged separately, there will be no compensation. In the past, some repair shops often used broken lamps or reversing mirrors to install on other cars of the same model to defraud compensation

on the other hand, because of this exemption clause, many car owners will not get compensation even if they accidentally scratch. However, this exemption clause is not adopted by all the vehicle damage insurance clauses. Some insurance companies use the clauses to settle the claims, but not all of them. Therefore, customers should make clear before insuring

If the car owner collides with other vehicles, and the responsibility lies with the other party, the right to claim compensation from the other party should not be abandoned because of being in a hurry, being troublesome or other reasons. Once the owner gives up the right to claim compensation from the third party, he also gives up the right to claim compensation from the insurance company

No compensation for engine damage caused by forced ignition in deep water. However, in order to provide more adequate protection for car owners, insurance companies have developed special engine loss insurance. If the car owners have taken out this additional insurance, they can pay for it

5. No compensation for the loss caused ring vehicle repair

If any collision, theft and other losses occur ring vehicle repair, the insurance company will refuse to compensate, because the repair shop has the responsibility to keep the vehicle properly

6. If the owner of a vehicle towing a vehicle without compulsory traffic insurance or a vehicle towed by a vehicle without compulsory traffic insurance and without third party liability insurance, and is fully responsible for the collision with other vehicles, the commercial third party insurance will not make any compensation

Many car owners will install their own stereo, radio, refrigerator, tail or luggage rack after buying a car, and insurance companies will not compensate for the loss of privately installed equipment in case of an accident. Car owners need to insure their own equipment separately

The insurance company will not be responsible for the loss caused by the collision of the vehicle by the articles in the carriage or on the roof

If the vehicle is out of danger, the owner needs to go to the insurance company to fix the loss before repairing the vehicle, otherwise the insurance company may refuse to compensate because the amount of loss cannot be determined

10. No compensation for stolen vehicle parts

If only vehicle parts such as tires and audio equipment are stolen, the owner can only bear the loss. In addition, insurance companies can also refuse to pay for drunk driving, driving without license, driving license without annual inspection, or accidents at high speed ring internship

According to the insurance contract, the insurance is only effective for qualified vehicles, and for vehicles not inspected annually, it can only be regarded as unqualified vehicles. It can be seen that the annual inspection of vehicles on time is very important for vehicles on the road and insurance