How to go to the loss center to determine the loss
driver's license
ID card
bank card
and physical examination certificate of driver's license
it's OK
The 4S shop's loss determination process of the accident car:
1. First of all, it is necessary to call the police, because the surveyors of the insurance company need to determine the responsibility of the accident from the scene of the accident. Therefore, after a traffic accident, not only can not leave the scene of the accident, but also need to protect the scene of the accident in time< Secondly, after the insured's accident is handled, the information required for the claim shall be submitted to the insurance company within 10 days, including the confirmation of traffic accident liability, mediation, judgment and repair invoice, medical expense invoice, case, proof of work delay fee, identity of the insured, insurance policy, of ID card, of driving license Driver's license and other information
these data are submitted to the insurance company, which will calculate and settle the claim
Thirdly, the insurance company will inform the vehicle owner to collect the insurance compensation, and the payee also needs to carry relevant documents, including the original of the insurance policy, the original of the insured's ID card or household register. If it is necessary to entrust others to collect the insurance compensation, the leader needs to carry the ID card and the letter of authorization issued by the insured. The longest period of validity of the indemnity is within two years from the date of reporting the accident Finally, it is necessary to go to the same place to determine the loss and repair. If it has been confirmed with the surveyor in the early stage that the amount of loss is determined according to the maintenance method of the 4S shop, never go to an ordinary repair shop for maintenance. Because the insurance company reconfirms the loss amount according to the standard of the repair factory actually selected by the customer, it is likely to proce unnecessary expenditure burden 
extended information:
using three moves can effectively avoid the dispute of vehicle insurance loss determination:
first, the dispute of loss determination can be discussed and solved
the dispute of maintenance price is the most prominent problem between vehicle owners and insurance companies. It is often the case that the maintenance cost given by the maintenance factory is higher than the loss amount approved by the loss assessor. If the insured does not recognize the loss amount determined in the loss order, he may refuse to sign on the loss order for confirmation
at this time, e to the failure of both parties to reach an agreement on the repair items and amount, the loss order issued by the insurance company has no effect on the insured, and the vehicle owner has the right to request the relevant proceres to re determine the loss and ask the evaluation center of the third party to intervene in the evaluation
Second, determine the repair method in advance
generally speaking, the insurance company's treatment of damaged parts of the vehicle is mainly repair, if the damaged parts can not be repaired, the damaged parts can be replaced. As a car owner, in order to avoid hidden dangers in the future, most of them tend to replace the parts directly after they are damaged
therefore, before or ring the maintenance, it is suggested that the insured should negotiate with the loss assessor in time to determine the maintenance method, so as to ensure that they can obtain the corresponding compensation
Third, go to the same place for fixed loss repair.
in addition to the above two items, if the car owner has confirmed with the surveyor that the amount of loss should be determined according to the repair method of the 4S shop in the early stage, do not go to the ordinary repair shop for repair after the fixed loss, so as to avoid the Insurance Company re determining the amount of loss according to the repair shop standard actually selected by the customer, So that the owners themselves have unnecessary expenditure burden
reference source: People's website - how to solve the problem of vehicle use in one minute and how to deal with the accident quickly
reference source: people's website - how to avoid the dispute of vehicle insurance loss determination
source of reference: network auto insurance claim process
accident number to the claim center to issue the accident confirmation letter, then drive the car to the 4S store and inform the insurance company to fix the loss
2. "I've only bought my car for one year, and I definitely have to repair it at the 4S store. If the other party insists on repairing it at the 4S store and doesn't pay for it, how should I deal with it? It's said on the Internet that I should pay first and then file a civil lawsuit. Is this feasible? "No trouble?":
(1) you should go to a regular 4S store to repair your car. If you have any objection about which 4S store to go to, both parties can negotiate, but there is no reason that you have to go to the other party's designated store
(2) you can repair the car with your own money, and then negotiate with the other party to ask for the repair fee. If the negotiation fails, you can ask the traffic police to mediate. If the mediation fails, you can go to the court to sue, or you can go directly to the court to sue without the mediation of the traffic police
(3) it's troublesome to sue, because it takes at least one or two months, so it's suggested that you negotiate with the other party or ask the traffic police to mediate. If the other party plays tricks and the negotiation fails, the trouble can only be solved by prosecution
3. "We also issued a receipt to him for the 2000 deposit, saying that we would refund more and make up less. Now he is using the excuse that he would not open the confirmation letter if he did not pay back the money. Is it Tenable?"
(1) if it is not tenable, don't worry about him, we will not refund the 2000 deposit. If you give it back, you may not get any money from him
(2) it's his own business whether he fills in the confirmation form or not. If he doesn't open the insurance company, he will have to compensate you
4. "In the face of this kind of rascal, are we sure we have no way?" No, go to the traffic police department as soon as possible to get the responsibility confirmation, and then repair the car with money. If negotiation with the other party and traffic police mediation fail, go to the court in time to sue. When suing, apply to the court for property preservation (now you can also apply for pre litigation preservation, but you should sue within 15 days after preservation), and seal up his car
5, "if I really want to go through legal proceres, can I claim compensation for vehicle depreciation cost, work delay cost, mental loss cost, and what else is reasonable?":
(1) it is difficult to support the vehicle depreciation fee. If the delay fee is an operating vehicle, it may be supported, but it is not likely to be supported by ordinary vehicles
(2) as for compensation for mental loss, if there is no personal injury, it is difficult to support it
(3) in case of personal injury, you can also ask for medical expenses, work delay expenses, nursing expenses, transportation expenses, etc. If it's just the loss of the vehicle, you can also ask for the transportation and accommodation expenses for the repair of the vehicle, as well as the subsidy for work delay.
After a car accident, some insurance companies require the car owner to drive to a designated repair shop instead of a 4S shop to determine the damage. If they do not comply with their requirements, they may face the situation of difficult claims settlement
going to a loss center is different from a 4S store, and the price is different. Of course, if you can choose to fix the damage and repair in the 4S shop, you must do it in the 4S shop
on the one hand, they are more confident about 4S stores; On the other hand, the parts used or replaced by the 4S store are also guaranteed. But the difference may be paid by the car owners themselves. Auto insurance not only introces the related contents of auto insurance for you, but also provides professional online insurance of auto insurance procts
take the site investigation sheet and the traffic police's confirmation letter to your 4S shop or the other party's insurance company's loss assessment center for assessment and loss assessment
what you need to carry are: compulsory traffic insurance, driving license, on-site investigation sheet and traffic police certificate
after the fixed price is fixed, you can repair it. After the repair, let the owner of the responsible party pay for it, and you can pick up the car and go home.