The way of decentralization of banking outlets
from these two perspectives, I personally think that the Changsha blockchain Instrial Park in Changsha hi tech Zone is well developed. It seems that they are under the management of Changsha urban blockchain Technology Application Association. We can check the favorable policies given by the local government to the relevant enterprises in the instrial park, and then compare them with the policies of other regions. Moreover, their instrial park has made a big move this year, pushing a public service platform of SMIC blockchain to give local enterprises some very positive supporting policies. Moreover, many policy applications are handled directly on the platform, recing the frequency of personnel going out and increasing convenience. In the critical period, it can play a series of positive effects on the society, which is a very good achievement.
the processing time of the three-party bank securities business of securities is generally 9:00-16:00 on the trading day, the bank securities transfer time is 9:00-16:00 on the trading day, and the bank securities transfer time of GF Securities is 8:30:16:00 on the trading day.
Take Jinan Yinhe branch of ABC as an example
in the bright business hall of Jinan Yinhe sub branch, customer guidance area, intelligent service area, precious metal proct display area, cash and non cash service area, VIP service area and other areas are set up respectively to effectively divert all kinds of customers. Customers in the hall leisurely brush micro blog, read news, drink coffee, according to the order of business, the whole business hall in good order
the intelligent robots in the hall and the ATM machines in the self-service area that can deposit and withdraw money only by scanning the face attract most customers to stop and experience. After renovation, Jinan Yinhe sub branch highlights the following three characteristics in terms of "wisdom":
first, the "wisdom" channel access. By making full use of the open, interconnected and intelligent characteristics of information technology, it has realized the efficient collaboration between various electronic channels such as online banking and palm banking, as well as between electronic channels and physical outlets, and provided customers with "one-stop" financial services of "anytime, anywhere, one-point trigger, multi-point docking, and whole process collaboration"
the second is "intelligent" customer experience. From "proct centered" to "customer-centered", intelligent devices such as intelligent guide desk, interactive coffee table and mobile phone on the same screen respect customers' independent choice, improve the technology, intelligence and information added value of proct service, and create a new customer experience
The third is "intelligent" customer management. Based on the application of cloud computing processing technology, face recognition system mines and analyzes massive customer information and transaction data, and has keen insight into customer behavior patterns, consumption concepts and risk information, so as to provide basis for the implementation of accurate customer marketing, proct customization and risk management
extended information:
in the face of the trend of intelligent service instry in the future, Shandong Branch of Agricultural Bank of China continues to deepen the operation transformation of outlets, and carries out the transformation of "intelligent service" to traditional outlets. The service mode of outlets is transformed and upgraded from "counter centered" to "customer-centered". Customers can handle personal business independently, make online appointment and queue up Internet pre filling form, self-service card issuing, etc
at the same time, we should keep up with the upgrading pace of customers' demand for financial services, make full use of financial technology, give full play to the power of financial technology, take the initiative to transform, speed up the construction of smart banking service mode, effectively rece the threshold and cost of financial services, improve financial coverage and availability, practice the concept of Inclusive Finance, and realize their own sustainable development
source of reference materials: People's website - another smart Bank of ABC appears in Quancheng
2. In terms of service procts, corporate business is called wholesale business, and personal business is called retail business
3. Corporate business is the business handled by enterprises, institutions, legal persons, indivial businesses and other customer groups in banks
