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Nanhui Central Hospital complaints to which department

Publish: 2021-04-17 18:32:40
1. 58022995-2060
this is for consultation. It seems that you can call to ask
2. Nanhui Central Hospital, poor service attitude, and appointment examination, Miss nurse, indifferent!!!
3. If there is no complaint management department or full-time and part-time staff in the hospital, it shall be handled in accordance with the relevant provisions of the regulations on handling medical accidents
according to the regulations, there are three ways: one is to negotiate with the hospital< Second, it can be mediated and handled by the health administrative department< Third, it can be sued to the people's court and solved by law.
4. The report telephone number of the health bureau is 12320, and the complaint ways of the Health Bureau include:

1. Directly dial 12320 to report

2. Complaints can be made to the health bureau or the medical supervision and Administration Bureau or the local medical association

3

4. If you want to investigate criminal responsibility, you can report to the procuratorate, and it is better to provide evidence or clues to prove the facts of the crime.
5.

A complaint hospital should go to the local municipal or district health supervision department, or call the health department's complaint hotline or the national unified health hotline 12320. If it's a charge problem, you can directly go to the local price bureau. At present, there are three ways to solve the problem: negotiation, administrative mediation and judicial proceedings

negotiation solution: to negotiate with relevant doctor leaders to solve problems, hospitals all have professional style complaints and supervision calls, and the corresponding personnel who make complaints in the past can reflect their personal situation to the hospital medical insurance department or hospital leaders, negotiate with them to safeguard their own interests, and medical disputes occur between patients and medical institutions

Administrative Mediation: through the media to reflect to the relevant health bureau or department of health, let them pay attention to intervention mediation

judicial litigation: go to the court for litigation, which is organized by the court, and medical disputes are resolved by both parties through legal channels

< H2 > extended data:

in case of medical disputes between doctors and patients, they can choose tort liability or breach of contract liability and ask the other party to bear the responsibility

Administrative Mediation refers to the mediation of medical disputes by health administrative departments. As far as China's situation is concerned, the health administrative department occupies a core position in the mediation of medical disputes. As an administrative organ and the competent authority of the instry, the authority of the health administrative department plays an important role in the mediation of medical disputes, and many medical disputes are solved through mediation

the people's mediation committee of medical disputes mediates medical disputes for the public free of charge. The people's Mediation Committee for medical disputes accepts medical disputes between medical institutions and patients within its jurisdiction

litigation mediation, also known as judicial mediation, refers to the mediation organized by the court and voluntarily agreed by both parties of the medical dispute after the medical dispute enters the litigation procere

6.

Health Bureau

It is understood that the Health Bureau has the following functions in hospital complaints:

1. It is responsible for the implementation of licensing, supervision and law enforcement for the establishment of various local medical and health institutions at all levels, the opening of medical service projects, the application of new medical technologies, the allocation of large medical equipment, medical and health practitioners and special technologies for maternal and child health. Mobilize and organize citizens to donate blood without compensation according to law, supervise and manage blood collection and supply institutions and clinical blood safety

Responsible for formulating or approving (auditing and approving) the quality standards, technical specifications and professional ethics of medical treatment, nursing, medical technology and related services of various medical and health institutions at all levels, and implementing supervision and management

3. Manage the internal clinical pharmacy work of medical institutions according to law. Assist the price department in formulating the price of medical and health services, and be responsible for supervising the implementation of the price of medical and health services of all kinds of medical and health institutions at all levels

extended data

the relevant situation of complaints against hospitals

according to the measures for the Administration of hospital complaints (Trial), the regulations are as follows:

1. Article 6 the reception and handling of hospital complaints should implement the concept of "patient-centered", and follow the principles of legality, impartiality, timeliness and convenience

Article 7 the hospital should improve the management level, ensure the medical quality and safety, and avoid and rece the occurrence of adverse events

Article 9 health administrative departments and hospitals at all levels should do a good job in the connection between the management of hospital complaints and the people's mediation of medical disputes

Article 10 hospitals should establish a complaint management responsibility system combined with medical quality and safety management, and improve the communication system between complaint management departments and clinical, nursing, medical technology and logistics departments, so as to improve medical quality and ensure medical safety

7. If you complain to the hospital, you can call the local health bureau to complain
if hospital charges are unreasonable, indivials should take the following measures to protect their rights and interests
first, reflect personal situation to the medical insurance department or hospital leaders, and negotiate with them to safeguard their own interests
2. Make a complaint call to the local municipal or district health authority or call the national unified health hotline 12320.
8. Abnormal, to the local health management department (such as: Health Bureau) complaints.
9. The report telephone number of health bureau is 12320, and the complaint ways of Health Bureau include:
1. Directly dial 12320 to report
2. Complaints can be made to the health bureau or the medical supervision and Administration Bureau or the local medical association
3. You can report to the health administrative department
4. If you want to investigate criminal responsibility, you can report to the procuratorate, and it is better to provide evidence or clues to prove the facts of the crime.
10. Can complain, in your local health management department can complain!
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