What do you need to bring to the after sales service center
if the warranty period has been exceeded or the warranty conditions are not met, Service Center will give specific parts and maintenance cost quotation
for the address and contact information of Samsung Electronic Service Center in your region, you can visit the official website of Samsung - after sales service column - self service - Service Center query - select province city proct on the left side of the screen - click to find the service center.
if there is no invoice, you can only rely on the serial number of the computer to check the delivery time,
calculate the warranty period according to the delivery time
Purchase invoice
after sales service
1
diversification of service content
2. Technical guidance on usage according to the requirements of consumers
3. Ensure the supply of maintenance parts
4. Responsible for maintenance service and provide regular maintenance
5. Provide regular telephone return visit or door-to-door return visit for consumers
6. Implement "Three Guarantees" for procts, that is, guaranteed repair, replacement and return (many people think that after-sales service of procts is "Three Guarantees", which is a narrow understanding)
7. Handle customers' letters, visits and telephone complaints, and answer customers' inquiries. At the same time, collect consumers' opinions on proct quality in various ways, and make timely improvement according to the situation.
you don't understand
no money for warranty, no invoice, no warranty card
of all brands, Sony and apple need to bring invoices
everything else is guaranteed by the serial number on the back of the computer. It means that you can get a free warranty with only the host in the past, as long as the warranty period is not over
if you buy the iPhone through the online store or offline direct store on Apple's official website, you can go directly to the offline direct store for after-sales maintenance without carrying a ticket. Because your purchase records and information can be found in the computer, you do not need to provide additional information
the only thing to note is that the Bank of China Version of iPhone after-sales maintenance must carry Three Guarantees certificate, while Hong Kong version and other versions do not
2. Purchase through a third-party authorized dealer
if your bank of China iPhone is not purchased in Apple's online store or offline store, but through a third-party authorized dealer. If you choose to go to a direct store for repair, you need to bring not only the Three Guarantees certificate, but also the invoice issued at the time of purchase
although the rumor that Apple adjusted the warranty policy of the Bank of China Version of iPhone has been confirmed as a rumor some time ago, one thing has changed, that is, whether it is to replace the accessories or the whole machine, it will not make a decision on the spot, but it needs the user to leave the faulty phone waiting for notice, and it cannot be replaced on the spot.
1. Bring your device and all accessories you need help with
2. Bring personal identification documents, such as driver's license, passport or other identity documents issued by the government
3. Bring your sales receipt with you as far as possible, so that you can show it when you need to provide the purchase certificate ring maintenance
4. Prepare the Apple ID password. For some repairs, you need to use the Apple ID password to erase the device, turn off "find my iPhone"
5, and back up your IOS device
6. If you haven't made an appointment yet, you should call to check whether you need to make an appointment before you go to the service location P>

expansion
according to Chinese mainland's three package laws and regulations, Apple warranty policy applies only to Apple procts purchased in Chinese mainland. If the proct is purchased from outside the Chinese mainland, it is not covered by the Chinese mainland's three package laws and regulations. p>
within the scope of Three Guarantees, if the whole machine is replaced (excluding accessories and headphones), the warranty period after replacement shall be recalculated from the date of replacement
