Go to Tesla Experience Center for delivery

1. Car delivery experience specialist
Tesla's main business in China is sales and after-sales, and its manufacturing, R & D and design are all in the United States. Therefore, customers need to wait for a period of time to get the vehicle after placing an order. During this period, it is the work of the car delivery experience specialist to keep in touch with customers until the final vehicle delivery is successful. In terms of professional ability, the vehicle delivery experience specialist not only needs to have the service consciousness of actively communicating with customers, but also needs to pay attention to the status of vehicle import, understand the customs and domestic automobile related policies, and have higher requirements on the company's adaptability and execution ability
main responsibilities
· as the brand representative of Tesla, we are committed to creating a new and exciting car delivery experience for our customers
· help customers prepare for the car delivery process by guiding the preparation of car payment, using the old to offset the price, policy incentives, relevant government policies and local sales models, etc
· provide customers with a variety of options for vehicle payment delivery, and suggest a more reasonable way when necessary
· manage the interaction between customers and businesses through Tesla's newly defined personal delivery system
· complete the document preparation before delivery
· be familiar with the driving system and its characteristics of Tesla vehicles, and be able to communicate this to customers
· always take the brand image as the standard to maintain the professional image
· monitor customer traffic and agreements to ensure efficient and accurate delivery process
· use or understand the CRM system to ensure that information can be timely and efficiently transmitted to the management department
· feedback customer feedback to the company's marketing and proct development teams to improve the delivery experience and ensure that we provide an incredible "Tesla experience."<

job requirements
· bachelor's degree or relevant ecation or work experience is preferred
· at least one year of customer oriented working experience
· excellent oral and written English skills
· proactive, purposeful and self-motivated
· creative thinking, able to solve key problems independently and quickly
· be able to establish and maintain good working relationship with multiple business units
· excellent oral and written skills in English and Chinese.

2.

[car home? Instry]? Recently, Tesla China officially announced that its first exclusive delivery center in Western China, Longquan delivery center, was officially opened and put into use. The delivery center can improve the delivery efficiency and provide users with more efficient and convenient delivery services

it is reported that the delivery center is located at No. 66, Nanwu Road, economic development zone, Longquanyi District, with an indoor and outdoor area of more than 20000 square meters, which is currently Tesla's largest delivery center in Western China. Different from Tesla's experience center and stores in Cheng, Tesla Longquan delivery center focuses on delivery process and efficiency. According to Tesla, after the delivery center is put into operation, the single day carrying capacity will reach more than four times of the previous, and the delivery efficiency can be improved by at least 30%

at present, Tesla is developing rapidly. In terms of revenue, its total revenue in the third quarter reached US $8.771 billion, up 39% year on year and 45% month on month; In terms of sales volume, the company delivered 139300 vehicles in the third quarter of 2020, breaking the highest delivery record of 112000 vehicles set by the company in the fourth quarter of 2019. In the third quarter, 15200 vehicles were delivered by modelx and models, 124100 vehicles were delivered by Model3 and modely; In terms of market value, by the end of December 4, 2020, Tesla's market value has reached 567.83 billion US dollars

among them, the development and growth in the Chinese market has helped Tesla's rapid development. With the launch of the domestic Tesla Model 3 and its price continuing to decline, the sales volume of the model in China has increased rapidly. At present, the domestic starting price of the model is 249900 yuan, and the insured volume in October has reached 13082, which continues to lead the sales volume in the new energy market. In terms of charging, Tesla has built 500 super charging stations in Chinese mainland, and the follow-up will continue to expand. p>

editor's comment:

with the continuous improvement of sales in China, delivery has become an important part of the user experience, and Tesla is obviously aware of this. The new exclusive delivery center has more efficient and convenient services, further opening up Tesla's development channels in China and attracting more potential consumers Source: Sichuan online; Compiler / car home (cailiyuan)

3.

After

, rai and his wife drove their new model y home. When they left the Tesla experience store, their car had 265 miles of range, which was enough for them to go home without charging

Rai was very excited to share his experience after picking up the car:

"reversing is very interesting, the sensor has been calibrated in 5 minutes, and infotainment has displayed a message on the large screen in the car, indicating that the automatic driving is ready. Except in the cone / construction area, automatic lane keeping and lane changing are going well. "

this article comes from the author of car home, which does not represent the standpoint of car home

4.

Speaking of Tesla's experience center, I have to mention the new retail in the automotive instry. The word "new retail" was originally derived from the concept of Internet plus, which means that the retail instry can be assigned different attributes by integrating online and offline. In the automotive instry, the new retail that we talked about a few years ago has graally evolved into the concept of new manufacturing, that is, c2m. Users can fully participate in the whole manufacturing process of automotive procts

summary

after the graal establishment of Tesla's brand image, with the listing of domestic Tesla Model 3, it is imperative for Tesla to control its financial cost and start to build and sell cars pragmatically. As for the experience center in the prosperous area, it is reasonable to close the stores one by one, having completed its historical mission

if you want to know more about the new energy vehicle instry, please click the attention in the upper right corner, thank you

this article comes from the author of car home, which does not represent the standpoint of car home

5. I don't reply to Tesla's delivery interview after two or three days. I think it will pass.

6.

According to foreign media reports, the first delivery date of Tesla Model? Y has been made clear, and Tesla has officially announced that the first batch of model? Y will be delivered to customers in March. In March last year, Tesla launched model? Y, a crossover suv based on Model 3. At that time, Tesla was expected to deliver its high configuration models in the autumn of 2020. From the end of last year, Tesla began to accelerate proction

Tesla Model? Y

up to now, most of the customers who receive e-mail are concentrated in the west coast and east coast of the United States. Tesla will deliver high configuration models first, and all the confirmed delivery time is after March 15. Last month, model? Y won carb certification, with a single charge range of 315 miles, about 506 kilometers

this article comes from the author of car home, which does not represent the standpoint of car home

7.

Tesla modely started delivery in the United States a few days ago. In the financial report of the fourth quarter of 2019, Tesla announced that the delivery of modely will start in March this year, which is nearly half a year ahead of the previously announced target of this autumn's delivery

modely, which shares 75% of its parts with Model3 and has a higher profit margin, is expected to help Tesla make profits in a shorter time and achieve its annual target of 500000 vehicles

according to analysts, the delivery of modely is the smoothest of Tesla models. Tesla lacks experience when delivering models; The gull wing gate of modelx is difficult to proce rapidly because of its high technology content; Model3 adopts a new platform and needs to adapt; Modely, which is on the same platform as Model3, avoids all the "pits" and successfully realizes mass proction

Tesla expects to deliver about 1000 modelys by the end of March

In terms of procts, modely finally had a specific size of 4751 after delivery × one thousand nine hundred and twenty-one × 1624mm, wheelbase 2890mm

At the same time, Tesla modely is equipped with heat pump instead of resistance heating coil. The function of heat pump is to rece mileage loss in cold weather. Battery energy is no longer wasted on heating air conditioning. The heat pump is just like the geothermal or heating of northern people, which makes the heat flow between multiple heat exchangers. It flows wherever it is needed. This will keep the heat energy generated by any component in the car from being wasted. And the energy saved by the battery can support the electric car to go further

this article comes from the author of car home, which does not represent the standpoint of car home

8.

Financial network auto news? Modely officially started delivery in the United States

on March 13 local time, the netizen VIV tweeted that the car owner silver Smith of Utah has received the silver modely

In March, Tesla began to send notices to car owners, taking March 15-30 as the delivery window. According to a follow-up report by electek, the earliest delivery date confirmation message Tesla sent to consumers was March 13

this article comes from the author of car home, which does not represent the standpoint of car home

9.

Because pinoo has done a big thing& mdash;& mdash;& rdquo; 10 billion subsidy & lt; Activities

in particular, Tesla's subsidy activities, a full subsidy of 20000 yuan! The news has been on the hot search list for several days and spread all over the Internet{ RRRRR}

finally, Tesla will definitely be delivered. Although there is a contract that the vehicle cannot be resold, the user can directly buy the car at the original price, and then pay the subsidy directly to the user. If it's a riot in court, public opinion will be enough for Tesla to drink