Where does Zhoukou Central Hospital complain
1. Directly dial 12320 to report
2. Complaints can be made to the health bureau or the medical supervision and Administration Bureau or the local medical association
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4. If you want to investigate criminal responsibility, you can report to the procuratorate, and it is better to provide evidence or clues to prove the facts of the crime.
A complaint hospital should go to the local municipal or district health supervision department, or call the health department's complaint hotline or the national unified health hotline 12320. If it's a charge problem, you can directly go to the local price bureau. At present, there are three ways to solve the problem: negotiation, administrative mediation and judicial proceedings
negotiation solution: to negotiate with relevant doctor leaders to solve problems, hospitals all have professional style complaints and supervision calls, and the corresponding personnel who make complaints in the past can reflect their personal situation to the hospital medical insurance department or hospital leaders, negotiate with them to safeguard their own interests, and medical disputes occur between patients and medical institutions
Administrative Mediation: through the media to reflect to the relevant health bureau or department of health, let them pay attention to intervention mediation
judicial litigation: go to the court for litigation, which is organized by the court, and medical disputes are resolved by both parties through legal channels
in case of medical disputes between doctors and patients, they can choose tort liability or breach of contract liability and ask the other party to bear the responsibility
Administrative Mediation refers to the mediation of medical disputes by health administrative departments. As far as China's situation is concerned, the health administrative department occupies a core position in the mediation of medical disputes. As an administrative organ and the competent authority of the instry, the authority of the health administrative department plays an important role in the mediation of medical disputes, and many medical disputes are solved through mediation
the people's mediation committee of medical disputes mediates medical disputes for the public free of charge. The people's Mediation Committee for medical disputes accepts medical disputes between medical institutions and patients within its jurisdiction
litigation mediation, also known as judicial mediation, refers to the mediation organized by the court and voluntarily agreed by both parties of the medical dispute after the medical dispute enters the litigation procere
Health Bureau
It is understood that the Health Bureau has the following functions in hospital complaints:1. It is responsible for the implementation of licensing, supervision and law enforcement for the establishment of various local medical and health institutions at all levels, the opening of medical service projects, the application of new medical technologies, the allocation of large medical equipment, medical and health practitioners and special technologies for maternal and child health. Mobilize and organize citizens to donate blood without compensation according to law, supervise and manage blood collection and supply institutions and clinical blood safety
Responsible for formulating or approving (auditing and approving) the quality standards, technical specifications and professional ethics of medical treatment, nursing, medical technology and related services of various medical and health institutions at all levels, and implementing supervision and management3. Manage the internal clinical pharmacy work of medical institutions according to law. Assist the price department in formulating the price of medical and health services, and be responsible for supervising the implementation of the price of medical and health services of all kinds of medical and health institutions at all levels
extended data
the relevant situation of complaints against hospitals
according to the measures for the Administration of hospital complaints (Trial), the regulations are as follows:
1. Article 6 the reception and handling of hospital complaints should implement the concept of "patient-centered", and follow the principles of legality, impartiality, timeliness and convenience
Article 7 the hospital should improve the management level, ensure the medical quality and safety, and avoid and rece the occurrence of adverse events Article 9 health administrative departments and hospitals at all levels should do a good job in the connection between the management of hospital complaints and the people's mediation of medical disputes Article 10 hospitals should establish a complaint management responsibility system combined with medical quality and safety management, and improve the communication system between complaint management departments and clinical, nursing, medical technology and logistics departments, so as to improve medical quality and ensure medical safetyif hospital charges are unreasonable, indivials should take the following measures to protect their rights and interests
first, reflect personal situation to the medical insurance department or hospital leaders, and negotiate with them to safeguard their own interests
2. Make a complaint call to the local municipal or district health authority or call the national unified health hotline 12320.
all kinds of private hospitals in Beijing are complained about every month, and people still charge indiscriminately.
it's not a major medical accident. Generally, this kind of service complaints are basically ignored. It's no use if they are criticized.
don't be angry about it.
if you don't go in the future, it's over.
and if you want to go to a large public hospital, don't go to private hospitals
- complaining that the medical ethics of the prince of Wales Hospital was extremely bad and the rights and interests of patients were trampled on.
at about 11:00 p.m. on July 6, I went to the emergency department of the prince of Wales hospital for treatment and was scheled for surgery at about 4:00 a.m. the next day. Because of the severe pain, I asked the nurse (nurse a) to inject anesthetic before the operation. After two injections of anesthetics, nurse a left without saying a word and didn't return to the treatment room until about 5 am. At that time, the anesthetic had graally failed, and there was obvious pain in the affected area. I question nurse a's professional ethics and handling methods. A nurse asked me if I didn't plan to have an operation. I would like to express my respect for the hospital arrangement. Nurse a asked, "ah, what did you say?" I repeated it aloud in standard Mandarin, and nurse a continued to say she didn't understand. I asked in Mandarin, "are you Chinese? Why don't you understand Chinese?" Nurse a immediately responded in Hong Kong Dialect: "I am from Hong Kong (not Chinese)". I was outraged at the absurd remarks made by the medical staff who had forgotten their ancestors. I raised a case and sternly denounced: "is Hong Kong a part of China?"
at this time, several medical staff heard the news, and one of the nurses (nurse b) asked what was the matter. I answered in Mandarin, "the anesthetic has failed, how to operate?" "We don't understand," said nurse B More rudely asked me to close the mobile phone recording program, I flatly refused. Nurse B got angry and said, "well, it doesn't matter. Let's call the police." After arriving at the scene, the police officer (police number 54787) warned me in front of the hospital bed that recording is prohibited within the scope of the hospital according to law, and asked me to check my mobile phone and delete relevant records. I solemnly request the police officer to provide evidence for law enforcement. However, when the police proced a of the hospital authority by laws, I found that there was no provision restricting the right of patients to take evidence by recording within the hospital. The policeman was speechless
as one of the largest public hospitals in Hong Kong, the prince of Wales Hospital is a doctor doctor hospital, which acts in collusion, abuses police power, obstructs patients from obtaining evidence according to law and tries to cover up the truth. I am strongly indignant about this; He is also indignant at the blatant remarks made by indivial medical staff, suspected of the despicable act of advocating Hong Kong Independence
the above facts are clear and the evidence is conclusive. In addition to making serious complaints to the authorities, I will continue to seek the support of the Chinese people (including the people of Hong Kong) to defend the public's rights and interests to the death until justice is made public in the world and justice prevails over evil
* this letter can be searched through the Internet or Google for "complaints about the medical ethics of Prince of Wales Hospital"
