Logistics service center to apply

1. The first round: the written test, it goes without saying, honestly answer the questions, writing neat, generally will not have any problems
the second round: one minute speech
there will be a pile of small notes on the table (as I did at that time), so that you can take any time, give you one minute of preparation time, and the speech time is also one minute
the content of the note will be some social topics, proverbs, or famous aphorisms
experience: the most important thing in this stage is to grasp the time, because you only have one minute to write and give a speech. When you see the topic, you need your brain to work highly, but you don't need to think too much. As long as you talk about the topic, have a clear idea, and the content is positive, Remember not to be inarticulate, laugh, suddenly forget the brain short circuit, and then come down without saying anything. After it's your turn to go up, you can first introce your name, where you come from, and then read the topic you picked out to you, and then start to talk about your understanding of the topic. Don't time out! The third round: organizing discussion
after a minute's speech, the remaining people will be divided into several groups, and then they will give you an examination question for you to discuss. For example, my last question was: how should the publicity department, organization department, sports department, cultural and Entertainment Department allocate the bonus when the student union gets a bonus from the school, First of all, everyone in the group will talk about their own views. Then, the group will discuss how to allocate the bonus. The time is ten minutes. Finally, a representative will give a speech to express the allocation of his group. The time is two minutes
experience:
ring the group discussion, the interviewer will observe the discussion situation of the group members one by one, who actively participate in the discussion and speak, those who speak less or are silent, you are likely to be dropped by P, and they will see your appearance. If you are not dominant in this aspect, your fate may be the same as the former. The outcome of this round of discussions is not important. It mainly depends on your ability to communicate with people in this team and your personal character. So what we need to do in this round is to be positive and bold. Talk more about your ideas. The fourth round: one-on-one interview
this round is for the interviewer to have a casual chat with you alone, such as asking if you have ever known about deppon, what are your requirements for the job, obeying the company's assignment, or whether you have a boyfriend or girlfriend, and so on, and asking you to introce yourself. When you introce yourself, you can tell me more about your interests, specialties and attitude towards work besides your name, major and who you are. Enterprises like employees who have hobbies in sports and sports, and Debang is no exception. Debang has three major balls (basketball, football and billiards) and has competitions every year, As well as some other entertainment activities, if you have this convenient specialty and hobby, you can say that it's really tiring to work in deppon. Deppon favors those employees who can bear hardships and stand hard work and can hold loneliness, so you can talk about it in this aspect. This will let the interviewer know more about you
the logistics agency recruitment interview process mentioned above is what I experienced in the logistics interview in 2012. Now I have been away from logistics for more than half a year. Write these out to provide you with some reference. Finally, I wish you a successful interview
precautions
recruitment requirements: college degree or above, fresh graates or past graates within two years after graation

2. [re post] my experience in recruiting logistics personnel! Fortunately, I was called by the manager to interview a few candidates, ha ha

3. Since it is a logistics company, you should be familiar with the related logistics business. I'm not sure about domestic logistics companies. If they are international logistics companies, they should be familiar with the business knowledge of international logistics, such as documents used for customs declaration, foreign trade contracts, proforma invoices (for foreign trade), etc. I also need to supplement my English
secretaries may also be involved in daily work arrangement, organization and so on. Have faith in yourself
excel should be proficient in computer software such as word
if you can make up for anything, you need to be confident when others ask you what you don't know. Things you don't know or don't know can be stuffed. Pay attention to your speaking skills
don't be too arrogant, be modest. I was once too crazy for an interview and didn't get accepted< All in all, good luck.

4. Hello,
I'm a customer service candidate in our company
I have worked in * * company for * years and have been in charge of customer service. I have been in charge of * *, * *, * * (it doesn't matter if you are not in charge of some well-known companies. As long as you have contacted them and understood the general content), I have worked in * *, * * (this mainly depends on which instry you are interviewing, for example, home appliances, If you have rich experience in the home appliance instry, of course, the premise is that you know something about it. If you don't know something about it, go to the Internet or the forum to ask others. You have enough knowledge and experience and learn how to deal with some emergencies in your work. I know that our company is mainly engaged in * * and * * business. I believe that with my ability and experience, I can integrate into the work as soon as possible. Thank you very much. Let's continue to talk about other things.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -, Occasionally to point Pro hot words, the other side is also easy to accept, but do not call people "brother" has not been pro to the share. Let him feel that you are very honest and kind, do not affectate<
3.
be professional, check the main business of that company in advance, and piece together some experience suitable for the main business of this enterprise. Any company doesn't want to train you from a new person, so it's better for you to work the next day and make money. The company's evaluation of personnel is as follows: first, they can make money; second, they can save money; third, they can't make the company worry. First, if it's not easy to do the second, you can do the third. Moreover, the customer service position is placed in this pit
4. To be brief, since it's been said for one minute, you'd better grasp it in about 40 seconds. In this way, you don't have to worry and the other party won't be in trouble.

5. There are two kinds of customer service specialists in general logistics companies. One is responsible for the service before and after the sales of project customers, that is, tracking the itinerary of goods and reporting to customers in time. The other is to solve customers' questions about price, arrival time and service before sales
this position is not difficult, as long as you record the questions that customers ask you when they usually answer the phone, if you don't know, just ask the customer to wait for a while, ask the colleagues who understand and then reply to the customer. The report may allow you to do data statistics, for example, if you receive a call in a week, and the customer reflects more, make a summary table to the boss

6. Freight forwarders, trading companies, logistics companies, shipping companies, and so on a series of, depending on personal aspirations, if there is no special preference, then it depends on which aspect of your parents have a relationship to go to which instry, ha ha
logistics is actually a general and extensive instry. You can choose many different occupations after reading logistics. Now the employment situation of logistics instry is very good, and there is a lack of talents in this field. You can verify this from many aspects. After all, you are choosing your own life

7. You said the interview, oh, let me tell you, I am just a successful student in the campus recruitment, 7.31 to report to the company, I study it, but I choose general management, you can also choose. As for the interview, I'll talk about it. At that time, it was the selection of resumes, followed by three rounds of interviews and elimination in turn. These three rounds are: (1) first, I will give you a paragraph of text content, a relatively long content, according to which I will talk about your logic. 2： Then I will give you a building block, and you will succeed in combination. Both are team discussions. 3： Finally, I'd like to give you a sentence to talk about your understanding. For example, I said "water can carry a boat, but it can also overturn a boat". This is your personal opinion). Finally, I passed the written examination in the future. The written examination questions are all administrative questions, and they are all IQ tests. There is also the last round of interview, he asked you the basic information on your resume. I'm waiting for the notice. If you choose, it's OK. If you don't, you're shooting. Let me tell you something about my place (there were about 200 people going to the lecture at that time, and only 10 people were selected in the end.) Take care of yourself.

8. < UL >

has a certain degree

familiar with the road conditions in the delivery area

has its own means of transportation and can use it

personal conct, appearance, mental flexibility, diligence and so on will be in the interview project, but these requirements will not be too harsh

< / UL >

{rrrrrrr}

< H2 > extended materials:

courier refers to the personnel who use special tools, equipment and application software system for express delivery, and are engaged in the work of domestic, international, Hong Kong, Macao and Taiwan, such as express collection, sorting, sealing, forwarding, delivery, information entry, query, market development, difficult express processing, etc

The difference of courier's income is determined by the city, the courier's region and his customers. For example, in a big city, even for the same express company (because some of them can join express companies), the income (base salary, commission) of each courier is different, or even quite different, and SF express is no exception

Since 2010, the online shopping market has developed rapidly, and the express company has become the key to the success of the transaction. In January 2012, the "2012 express service satisfaction survey" released by the State Post Office showed that consumers' overall satisfaction with express delivery has improved, but there are also some problems, such as focusing on pre-sales rather than after-sales, and unbalanced development of the front and back end

instry insiders said that in the future, express companies need to increase investment in staffing, optimization of complaint process and rationality of compensation

According to the relevant data, in developed countries in Europe and America, logistics instry is one of the important service instries for social operation, and 92% of its managers have bachelor's degree and 41% have master's degree. In China, there are about 17000 people with relevant logistics qualifications, of which only 292 have senior logistics professional qualifications. Facing the annual demand of 30000 ~ 40000 talents, there is a huge gap of about 6 million logistics talents in China

< H2 > reference materials:

courier network

9. Operator's job description: We defined and explained the concept of operator in the first chapter. So in a logistics company, what is the position explanation of the operator? In general, every branch operator has two direct superiors: branch manager and head office operator. The manager of branch company is the superior of operator in administration and daily management, and the operation of head office is the superior of operator in business. What are the subordinate positions of operators? In general, all posts directly related to operation are under the jurisdiction of operation. Usually include: Operation clerks, warehouse personnel (warehouse management, packaging group, warehousing group, outbound group, warehouse clerks), pick up and delivery group personnel. The jurisdiction here should not include the jurisdiction of personnel, but the jurisdiction of pure business. Operator's work content. It includes: executing operation; Crisis response; Work innovation; Coordinate cooperation units; Communicate with superiors and subordinates; Personnel training and other operations: obtain call information; Analyze the call information; Issue operation instructions; Supervise the implementation results. Access to call information: call information can be divided into two types: one is the information of goods directly entrusted by customers; One is the goods information entrusted by branch company or network company for transit or delivery. Of course, there is no need for the operator to receive the information in person. These basic tasks can be directed to the information clerk for processing. However, the information clerks can often obtain some basic information, such as the information of the shipper, the information of the receiver, the quantity and weight of the goods, and some information related to the operation, such as the nature of the goods, the designation of the mode of transportation, the designation of the mode of delivery, the requirements of the time limit, the packaging requirements, the payment method, the quotation, etc, Need to operate, according to the need to get. Because customers often do not understand the impact of these factors on transportation, so as experts, we have the obligation to help customers to determine the information. The nature of the goods: can determine the way to consign the goods. For example, for fragile goods, the risk factor of railway is too high, and the risk factor of aviation is also relatively high. No matter whether the customer specifies the mode of transportation, we should persuade the customer to carry out packaging reinforcement (of course, we need to charge the corresponding fees. How to charge the fees will be explained below), and then choose the safest special line transportation mode. Carrier mode: carrier mode refers to door-to-door, door to station, station to station, station to door and other service modes. Some customers often do not mention the mode of transportation, but as operators, they must make it clear, because the cost of each mode of transportation is different. What's more, if we can't do door-to-door work in some places, we have to make it clear with our customers in advance. We can't ignore it. In the end, we can't do door-to-door work, which causes customers' dissatisfaction. Delivery mode: delivery mode refers to railway, aviation, automobile and other service modes. Some customers for their own requirements and delivery methods have a certain grasp, often directly specify the delivery method. Some customers are not very clear about the delivery method, often will not specify. For customers with specified delivery methods, if they meet our operation requirements, we should strictly follow the customer's requirements. If they don't meet our operation requirements, such as allowing us to take the railway way for fragile goods, it may cause damage to the goods. In this case, we need to negotiate with the customer to change to a safer way, If the customer insists on it, we must ask the customer to reinforce the package and insure it. If we are not sure, we can refuse to carry it. Sorry, it's too long. No other copies! Go and see for yourself! Logistics operator manual http://www.ea56.com/bbs/viewthread.php?tid=21393&highlight=%CE%EF%C1%F7%B2%D9%D7%F7 reference material: http://www.ea56.com/bbs/

10. This logistics company is still very good, salary and market conditions are the same.