QSC is a real blockchain digital currency
QSC means "quality", "service" and "clean". Q: Commodity quality; S: Quality of service; C: Clean status (cleanli-ness)
the most basic management of the restaurant is to provide consumers with the best proct quality, service and cleaning, so as to improve customer satisfaction and increase the turnover of the restaurant
service quality is composed of technical quality, functional quality, image quality and real moment, as well as the gap between perceived quality and expected quality
Commodity quality is a comprehensive concept, which involves the influence of commodity itself and various factors in the process of commodity circulation. From the perspective of modern market concept, commodity quality is the comprehensive embodiment of internal quality, appearance quality, social quality and economic quality
extended data:
commodity quality:
refers to the sum of the characteristics and characteristics of a commodity with the ability to meet the explicit and implicit needs. In the narrow sense, commodity quality refers to the sum of the characteristics that a commodity has the ability to meet the explicit and implicit needs. Therefore, in the broad sense, commodity quality includes the narrow sense of commodity quality and commodity varieties
service quality:
service quality refers to the sum of the characteristics and characteristics that the service can meet the specified and potential needs, and refers to the degree that the service can meet the needs of the served. It is the lowest level of service provided by an enterprise to satisfy its target customers, and it is also the consistency degree of maintaining the predetermined level of service
the food safety management system mainly includes the health management and training management system for employees, the cleaning, disinfection and maintenance system for processing and operation sites and facilities, the system for purchasing certificates and tickets for food, food additives and food related procts, the system for purchasing inspection and account recording, and the operating proceres for key links
reference source: Network - service quality
reference source: Network - hygienic standard of catering instry
reference source: Network - commodity quality
AC -- unit price per customer, average transaction amount
TC -- number of transactions
turnover ratio - calculate the whole hour turnover based on the turnover of a certain period (for example, the turnover of 10:00-10:15 is 500 yuan, and the turnover ratio of this hour is 2000 yuan). Calculation process: there are four 15 minutes in one hour (60 minutes), namely 500 yuan * 4 = 2000 yuan)
QSC - chain store management method, quality, service and cleaning
SOC -- single work checklist or standard of single operation rules; Standard operation check SOP: single operation process standard
four steps of training: preparation, presentation, trial and tracking
on the one hand, it is necessary to reasonably arrange suitable personnel to meet the requirements of QSC; On the other hand, we should try our best to control the labor cost. After the real Kung Fu scheling system is added into the fixed working hours, it will be more rigorous and precise, and achieve the best pre control. The advantages of fixed working hours for the restaurant are as follows:
1
2. It is helpful for the shift manager to arrange the staff and control them in advance
3. It is concive to the pre control of the staff's work and training plan
It is concive to the reasonable expenditure and utilization of working hours in restaurants6. Ensure that there are enough people in the store to deal with TC when receiving goods, washing dishes and eating, so as to avoid bottleneck