Can pinduoduo virtual currency get a refund
therefore, if the pinoo seller refuses in our refund application, can we let pinoo platform intervene to refund
can I get a refund for participating in pinoo? What can't be refunded
after the customer's application is processed, the online customer service intervenes. Under normal circumstances, the online customer service of pinoo platform will respond immediately after the customer's feedback is received
if the obligation is in the business, pinoo will return it to the customer immediately after the approval of online customer service; If the obligation is in the customer, then pinoo online customer service will immediately return it to the customer after approval. If the obligation is in the customer, it will not be returned to the customer
What are the reasons for not being refundable
at this stage, the order information of unsettled group can't go through the refund procere, and can be refunded automatically within 24 hours, or refunded after the group is formed, so we must communicate with the merchants
secondly, some customers are able to handle refund proceres immediately on the mobile phone client, and the store is willing to accept it
customers without return and exchange function can contact customers for after-sales service refund. If customers do not return and exchange, it is likely to cause the problem of delivery delay.
stores can find pinoo seller's service project manual service to refund. They must show the online customer service order number and have a screen capture to chat with customers
the following are the common refund problems of pinoo:
first, order information does not deliver goods: customers can immediately apply for the refund only procere, and the order information does not return money within 24 hours after the procere is approved (it is likely to be delayed ring the holiday)
if the money is refunded to the savings card, it will arrive 2-6 days after the order information is confirmed, and it will arrive 3-7 days after the order is refunded
order information has been delivered but not yet received: contact pinoo seller, and the merchant will contact the logistics company to call back the express company
3. Pinoo is also suitable for 7-day return without reason. If the return is caused by proct quality problems or misdistribution, the merchant shall bear the round-trip freight, and the customer shall bear the return not caused by proct quality problems
usually we are shopping in pinoo. If there is a conflict with pinoo sellers, we can go to pinoo's official online customer service to ask for justice. Well, I see myself as what I want to tell you. I hope it can help you.
Pinoo will refund within 48 hours after intervention
when the buyer applies for pinoo customer service intervention, under normal circumstances, pinoo customer service will give a response immediately after the buyer's feedback. If the responsibility lies with the seller, the customer service audit of pinoo platform will refund the Buyer immediately. If the responsibility of this transaction lies with the buyer, the customer service audit of pinoo platform will not refund the buyer
there are generally three situations for buyers to apply for refund. The first is the order that has not formed a group. The order that has not formed a group can not apply for refund at present. You can automatically refund after 24 hours, or apply for refund after forming a group. You need to communicate with the seller. The second is the group has not delivered, some buyers can directly apply for a refund in the client, the business can agree
extended information:
the introction of pinoo shopping refund is as follows:
the buyer without refund function can contact the buyer for after-sales refund. If the buyer does not return the goods, the seller can find pinoo business service manual customer service to refund, Need to provide customer service order number and a screenshot of chatting with the seller
the third one is refund after delivery. If the express delivery is on the way, the seller will agree to refund after recovering the express delivery. If it can't be recovered, let the buyer refuse to sign and then ask the buyer to apply for a refund. In this case, you need to contact the buyer and ask the buyer to cancel the refund application. If it doesn't, reject it first. Let the buyer apply after the customer refuses to sign and the goods are returned
if the seller refuses to refund,
we can apply for customer service intervention,
hope to adopt it, thank you
you can still make a complaint,
you can also make a direct complaint with the official customer service,
hope to adopt it, thank you