How does Apple refund game virtual currency
1. Open iTunes and click to enter the iTunes Store. Click the Apple ID you have logged in on the left (if not, please log in). Select "account" from the drop-down list to enter the specific account information
2. Click "show all" on the right side of "shopping record" to view the recently purchased items. In the latest order, you can find the refund you need
expansion:
1. IPhone is a series of smart phones developed by apple, which is equipped with IOS mobile phone operating system developed by apple. The first iPhone was released by Steve Jobs, then CEO of apple, on January 9, 2007, and went on sale on June 29, 2007
2. The seventh generation of iPhone 5S and iPhone 5C were released on September 10, 2013 and put on sale on September 20, 2013. The eighth generation of iPhone 6 and iPhone 6 plus were released on September 10, 2014. At 1:00 a.m. on September 10, 2015, Apple will hold the autumn 2015 conference to launch three new iPhones of different models, namely iPhone 6S and iPhone 6S plus
3. At 1:00 a.m. on March 21, 2016, apple held the 2016 Spring Conference and released the iPhone se instead of the iPhone 6C
1. Click mobile phone settings, as shown in the figure below:
Application steps:
1. Open iTunes and click to enter the iTunes Store, click the Apple ID you have logged in on the left (if not, please log in), and select "account" from the drop-down list to enter the specific account information
2. Click "show all" on the right side of "shopping record" to view the recently purchased items and find the order of the application that needs refund in the latest order; If the first screen cannot be found, click "previous batch / next batch" to find it, or select a specific date to find it
3. Find the order containing the proct you need to refund and open it. Usually, an order will contain all the apps or games purchased and downloaded on the same day, including free ones. After finding the order you need, click the "report problem" below, and then a link to report the problem will appear in the column after each item in the order list. Click the item you need to refund, and you will jump to the problem feedback page of the official website
4. Select the question type in the drop-down menu, including: not receiving this application, buying this application carelessly, not playing the expected role, not compatible with my device, etc. Choose the most appropriate one, describe your situation in detail, and then click "submit". After filling in, you will see the feedback in the figure below. Click "request refund" to go to the next step
5. Next, Apple ID associated mailbox receives the refund confirmation email. List the app you refund and the total amount of refund< br />
some items purchased from the app store, iTunes Store, apple books or other apple services may qualify for a refund. You can use any device with a web browser to apply for a refund
how to apply for a refund
go to reportaproblem.apple.com
log in with your Apple ID and password
if you see the "report" or "report problem" button next to the item you want to apply for a refund, please click the button
follow the instructions on the page to select the reason for the refund and submit the application
if you cannot apply for a refund on reportaproblem.apple.com
if the charge is pending, you cannot apply for a refund for the time being. Please try to apply for a refund again after charging
if you have an unpaid order, you need to pay for the order first, and then apply for a refund. You may need to update your payment information<
for more information about refunds
please refer to the time required for refunds
to learn more about refund applications or other refunds that cannot be applied on reportaproblem.apple.com, please contact Apple support
any questions about subscription
you can apply for a refund or unsubscribe
if you or a family member accidentally purchased an item
if you or a family member mistakenly purchased an item, please set "screen usage time" to prevent accidental purchase in the future. You can require a password to purchase, prevent certain types of purchases, or disable the purchase function completely. Set the screen usage time.
Step 1: open iTunes and click to enter the iTunes Store, click the Apple ID you have logged in on the left (if not, please log in), and select "account" from the drop-down list to enter the specific account information
Second, click "show all" on the right side of "shopping record" to view the recently purchased items and find the order of the application that needs refund in the latest order; If the first screen cannot be found, click "previous batch / next batch" to find it, or select a specific date to find it
the third step is to find the order containing the procts you need to refund and open it. Usually, an order will contain all the apps or games purchased and downloaded on the same day, including free ones. After finding the order you need, click the "report problem" below, and then a link to report the problem will appear in the column after each item in the order list. Click the item you need to refund, and you will jump to the problem feedback page of the official website
the fourth step is to select the question type from the drop-down menu, including: not receiving the app, buying the app carelessly, not playing the expected role, not compatible with my device, etc. Choose the most appropriate one, describe your situation in detail, and then click "submit"
after filling in, you will see the feedback in the figure below. Click "request refund" to go to the next step
Step 5. Next, Apple ID associated mailbox receives the refund confirmation email. List the app you refund and the total amount of refund
if you want to find out whether the balance of the bill has increased, you need to check it the next day. Green tea Xiaobian was recharged with online banking before, so it was returned to the account. If you use a credit card for direct consumption, the time of returning to the card may vary according to the settlement date of different banks
the steps of refund after recharging Apple mobile phone in the game are as follows:
1. Open the browser [Safari] of Apple mobile phone and enter the browser interface
1. Open iTunes, switch to the iTunes Store interface and log in to your Apple ID, so that you can see your account in the upper right corner of the iTunes Store
2. Click the small arrow to the right of your account name in the top right corner of the iTunes Store and select the account menu to open the basic information page of your account
3. Click the purchase history button in the apple account information page, which is usually the third column
4. On the purchase history page, all the orders that the account has purchased in the iTunes Store will be listed. Find the order containing the proct you need to refund and open it. Usually, an order will contain all the apps or games purchased and downloaded on the same day, including free ones
5. After opening the corresponding order details page, all the software or games purchased on that day included in the order will be listed. At the end of the order, you can find the report a problem button and click it
6. After clicking the report a problem button, a link to report a problem will appear after each item in the order list. Click the item you need to refund to enter the submit page
7. Several options are given in the report a problem form submission page, I didn't receive this application. I bought this application carelessly. This application does not function as expected. This application is not compatible with my device Can with my device) I have another purchase download related question (I have another purchase download related question) select the corresponding option, and then attach some comments in the comments column, which can be more sincere and submit
8. After submitting the previous report a problem form, you will receive an e-mail from the system to accept the problem, and then you will receive an e-mail reply from a customer service manager of Apple's iTunes Store within 36 working hours. If it is successful, he will tell you directly in the e-mail when you can return your refund, If you have any questions, you can reply to the customer service manager's email directly, and the refund is over.