Hamburg mining Guide

"Hamburger study" is to study how to manage McDonald's restaurant“ The content of "hamburger study" includes the following aspects
1. How to cook hamburgers and other kinds of food in McDonald's branch
2. How to maintain all kinds of equipment in McDonald's branch
③ how to purchase all kinds of supplies and raw materials required by McDonald's branch& lt; How to manage the quality of the food sold by McDonald's branch< How to advertise for McDonald's and improve public relations< How to manage personnel< How to deal with customers, employees and trade unions< How to be a manager, deputy manager, local inspector and regional inspector< (9) understand the basic principles of McDonald's
at the end of 1972, bricruz was appointed president of Hamburger University. Under the leadership of President bricruz, Hamburger University expanded rapidly. In a few months, the number of students tripled, the number of classrooms increased, and the walls were removed. The new office building of Hamburger University fully imitates the open design of hamburger Center (McDonald's headquarters building): there are many plants in the office building, and the walls of each work unit are covered with slogans. Several professors can exchange opinions at any time. They can prepare for teaching with all kinds of latest audio-visual equipment. The current personnel situation of the university can reflect the development of Hamburger University: two vice presidents, one senior professor and four full professors. "They don't have a bachelor's degree, and even some of them haven't graated from high school, but it's McDonald's managers who teach McDonald's management methods," bricruz said
a manager who has worked in a branch store in a district for six months must go through the examination before he can get the admission permit of Hamburger University. The lucky ones will be trained by managers. "A degree from Harvard, Stanford or MIT is enough for most companies, but at McDonald's, you have to complete a hamburger university course to prove that you are qualified for management," the school guide says

Since Crocker founded the first McDonald's standard chain store on April 15, 2004, McDonald's has opened more than 2800 chain stores in more than 120 countries in the world with an irresistible trend of opening a branch every 13 hours in the past 40 years. Such a rapid expansion speed is unmatched in the world catering instry. What makes McDonald's expand so fast? What makes McDonald's employees become the hot talents of other catering enterprises? In a word: talent is the foundation. McDonald's company is famous for its unique way of personnel training. Hamburger University, the first university in the fast food instry, has been established since 1961. The development of the university has been accompanied by the growth of the enterprise. From a basement at the beginning of its establishment to the most advanced audio-visual teaching facilities, more than 40000 students have been trained from three students who graated from the first semester to the 1990s. McDonald's Hamburger University is like a "talent machine", constantly cultivating and bringing up all kinds of talents suitable for the rapid development of McDonald's business. McDonald's personnel training mode is not only recognized by the society, but also many of its courses have been recognized by the U.S. government ecation department and included in the official credit series of relevant universities or research institutes in the United States. Throughout the development of Hamburger University, it has set an example for us in vocational ecation. Through the analysis of McDonald's personnel training mode, curriculum system, teaching methods and other aspects, we will get some useful enlightenment in the development of vocational ecation 1) Corporate culture runs through the training content
corporate culture refers to a series of norms and values shared by members of the enterprise. Culture is a whole concept. It can be understood as a collection of common values and norms, which endows members with a belief and provides them with the code of conct of the organization. Many people have commented on McDonald's success from different angles, including its excellent marketing strategy, successful real estate investment, scientific research and development strategy. Although these are all facts, it must be emphasized that the staff who serve customers in the first line really promote the development of enterprises. Because a good service strategy must consider consumers, but it is the server who really serves consumers and makes them satisfied. The only secret to make customers happy and keep buying is to make customers satisfied. For McDonald's, although it has more than 20000 companies in the world, its most basic business philosophy Q, s, C and V will never change. Its content is:
Q (quality) --- high quality, strict operation, pursuit of perfection
s (service) - considerate service, customers are always God
C (neanness) --- neat and clean
V (value) --- value for money, only earn what you should earn
based on the concept of Q, s, C and V, 25000 technical softwares have been developed. The contents include: customer reception, seasoning methods, purchase, sales, point to face operation, interest management, etc., which are very thoughtful and comprehensive for every business department
in McDonald's company, part-time workers account for a large proportion of employees. For example, temporary workers account for more than 95% of employees in McDonald's company in Japan. With the help of temporary part-time personnel, ordinary enterprises can save money, but they can't do enough in daily service, quality management and environmental cleaning. The only way to solve this problem is training. The above 25000 softwares are the training contents of McDonald's. Since these 25000 softwares are the concrete embodiment of the Q, s, C and V concepts of McDonald's corporate culture, for every McDonald's person, the training process from operation skills to customer service reflects the communication process of corporate culture
(2) McDonald's is a "learning enterprise" -- learning runs through all the time. According to Fortune magazine, the successful enterprise in the 1990s is a "learning enterprise". The so-called "learning enterprise" refers to the reform of the organization of the enterprise itself through continuous learning, and learning is generated in the interaction community of indivials, groups, organizations or organizations. He emphasizes lifelong learning, whole staff learning, whole process learning and group learning for enterprise personnel, and enhances the competitiveness of enterprises through learning, and McDonald's is exactly this type of enterprise. McDonald's not only established Hamburger University in its headquarters, but also established Hamburger University in Australia, Japan and other countries< It is stipulated by McDonald's corporation that all employees should not only receive training before taking up their posts, but also go back to their fast food career for further study and retraining on a regular basis. This is especially true for McDonald's white-collar workers. Food and beverage managers need at least 2000 hours of training. This long training task is not completed at one time, but by returning to Hamburger University to study
McDonald's encourages people to keep learning and improving. It is weak in intelligence, but more in perseverance, courage and hard work; Abandon mediocrity, not inertia, arrogance, servility. It provides more opportunities for employees to study on-the-job and off-the-job, which is also one of the important factors for McDonald's company to achieve sustainable development in the world for many years. Whether it is on-the-job training or off-the-job training, the main contents of McDonald's training are reflected in four aspects: professional ethics, professional knowledge, ability training and operation skill training. McDonald's is very strict with the professional ethics of employees. In McDonald's company's view, service is to try every means to get close to customers, shorten the distance with customers as far as possible, and meet and predict the needs of customers“ "Fast, friendly and reliable service" has become the basic symbol of McDonald's company all over the world. It is one of the highest goals of McDonald's company's daily operation and management, and also a favorable guarantee for its pursuit of 100% customer satisfaction
for example, the beauty of language, McDonald's company has some opinions on this. It thinks that the most important point of fast food service is to provide customers with high-quality counter service politely and efficiently. Counter service is the focus of promotion, and polite language is the core part of promotion. Therefore, McDonald's company often carries out large-scale intensive training for on-the-job personnel, requiring them to use standardized language for on-the-job service. For example, it is stipulated that in the five stages of greeting and seeing off customers, the counter staff should always talk about the so-called "charming language" and pay attention to the beauty of their own language
in the aspect of professional knowledge training, people engaged in different positions should be trained in relevant professional knowledge. For example, Hamburger University offers two kinds of courses, one is BOC, the other is AOC. The so-called BOC is the abbreviation of basic operation course, while AOC is the abbreviation of advanced operation course. BOC's goal is to ecate general managers on proction methods, proction and quality management, sales management, homework and data management, and to learn basic knowledge such as "competition", "cash management" and "management decision-making technology". After two weeks of study, the students will receive the degree of Hamburg scholar. AOC, on the other hand, focuses on training higher-level management personnel for two weeks. The main contents include: 1; Knowledge of raw materials, equipment maintenance, restaurant management, personnel relations, service management, financial analysis, methods to improve profits and other required knowledge points. After finishing their studies, the students obtain a master's degree in Hamburg. The training involves a large number of personnel, usually 2500 trainees come to the training every year. As the Hamburger University guide points out: "most companies only need to have a degree from a famous university such as Harvard University, Stanford University or Massachusetts Institute of technology. But in McDonald's, you have to complete the Hamburger University course to prove that you have enough management qualifications. " The curriculum of Hamburger University is often adjusted according to the development of economy, politics and society at home and abroad. As bricruz said when he was president, "we're trying to improve the quality of our managers so that they don't just know about hamburgers."
in the early 1970s, in view of the rapid expansion of McDonald's company's staff and the complex composition of all kinds of personnel, Hamburger University timely added a new course - "staff and self", and organized students in the teaching process, focusing on the so-called "motivation" and "communication"“ In essence, the course of "employees and self" belongs to the category of behavioral science, and its core content is: enterprises must establish a good self-image, infect and influence employees with firm self-confidence, so as to lead employees to strive for enterprise profits. From this point of view, Hamburger University always tells the managers who go back to study that their success mainly depends on how to treat the young employees in the chain stores. When they guide this group of people, they must first have a positive self-image. They must think that they are very special people, because they are working in a very successful company, which sells the best hamburgers in the world in all aspects

After loading the game, click to start the game, and then click the archive location to enter your name and select the role. After watching the animation, you can start the game
[load game → click [start game] → select archive location → input name → select character → start game after animation] my father's Burger Shop has been with me for four years. When I first found it, I was in grade one. I felt very strange. At that time, I only knew a few words, and customers often gave me bad comments, so I was very puzzled. It's easy to play now. Playing playing, I think of the things I used to wonder, I can't help laughing. I prefer to play this kind of game. I hope daddy can play more games and make a special topic. But fun can not play too long, we primary school students should pay attention to protect their eyesight—— MHD
I've played this business game before, because it was summer vacation at that time, my homework was finished again, and my final exam results were good, so my mother allowed me to play it. A whole afternoon, four hours 15, hands are sour. But look at my results, I'm still very happy. This game not only tests everyone's "cooking skills", but also tests everyone's adaptability. At the same time, we try our best to make our hamburgers better and satisfy our guests, so as to earn gold coins. My personal opinion is: slow work leads to meticulous work, we should not be too anxious when playing, but should do every hamburger with the best attitude. Also, we should pay attention to the time when frying the meat cake, this link accounts for a lot of points!!! I wish you "business" better and better, earn more and more gold
- only tears are the real image of the game. Although it is easy to play, the game is a test of your finger's flexibility. It is challenging and playable. Are you still looking for a kitchen game? Come here to learn the magic of hamburger

The game uses the mouse to operate and drag the mouse to operate the hamburger shop